Bobacino to launch automated tea bar

November 17, 2020

Boba tea startup, Bobacino is using AI, automation and robotics to bring boba tea to the market, which should hit $8.4 billion by 2024, according to a company…

Achieve a Higher Level of Customer Care with Touchless Technology

How innovating with touchless interactive technology can help you achieve a higher level of customer care and a healthy advantage over the competition.

Free webinar to get your brand tech-ready for 2021

Restaurant brands have learned survival strategies over the last year, and many leaned on tech. This webinar sums up the critical tech traits restaurants need…

Chick-fil-A expands online ordering on website

November 13, 2020

It's only for pickup orders at present, but Chick-fil-A this week expanded online ordering to include individual orders on its website, chick-fil-a.com…

Church's in-store quality checks go virtual

November 13, 2020

Church's Chicken chain has revamped its brand standards measurement program to comply with COVID-19 travel restrictions, transforming its five-hour, in-person…

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…

Study: Consumers prefer mobile pay

November 12, 2020

Due to COVID-19, contactless payment technology has been in high demand and has shown significant growth for both consumers and businesses. Appetize recently…

Paytronix debuts subscription program for restaurants, c-stores

November 11, 2020

Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…

Ritual, Square partnering to help restaurants reach new customers

November 10, 2020

Ritual and Square are joining forces in an effort to help restaurants attract new digital customers. The partnership integrates orders from Ritual app users…

Roundtable: How to Design a Technology Strategy for Your Restaurant

Designing a technology strategy for your restaurant isn’t easy. Many restaurants depend on a variety of integrated technologies to run their business, from…

Presented by SpeedLine Solutions

SMG taps Olo to give customers digital feedback

November 10, 2020

Kansas City-based Service Management Group, an experience management partner, is partnering with Olo, a food ordering platform, to allow SMG clients to solicit…

Is mobile solving the wait-time problem for restaurant brands?

by Emil Davityan — CEO and co-founder, Bluedot

These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…

Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'

Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.

[Fast Casual Executive Summit 2020] Calculating the Value of Mobile Ordering and Payment

A panel of veterans from Del Taco Restaurants, Starbird & Culinary Edge Ventures, Coolgreens, and Junzi Kitchen who have introduced mobile technology will…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] We’re Living in a Mobile Revolution

Execs from Saladworks, Nékter Juice Bar, Freddy’s Frozen Custard & Steakburgers and Appetize discuss mobile tech for restaurants at Fast Casual Executive…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Opening Keynote: When Mission Drives Innovation

Scott Boatwright, Chief Restaurant Officer at Chipotle Mexican Grill, delivers the opening keynote for Fast Casual Executive Summit 2020, held virtually on…

Presented by Fast Casual Executive Summit

Tray DineSafe offers contactless automated locker, virtual drive thru

October 30, 2020

Tray, an enterprise restaurant management platform, has launched DineSafe, a suite of contactless self-service features that enables a safe post-COVID…

Burger King, Popeyes, Tim Hortons launch drive-thru transformation, release Q3 sales results

Drive-thru transformation has begun at one of the world's largest restaurant companies, Restaurant Brands International, which also today released quarterly…

'They might run somebody over': Humans sound-off on fast food robots

by S.A. Whitehead — Food Editor, Net World Media Group

A number of QSR brands have already started on their path to robotic futures and customers' themselves feel fast food robots are an inevitability. But…

White Castle to pilot kitchen robot in 10 more units

October 27, 2020

White Castle is adding as many as 10 more restaurants to its test of Miso Robotics Flippy Robot-on-a-Rail, which it began testing in several undisclosed…