Jollibee opens 1st cloud kitchen

June 18, 2020

Fast-food chain Jollibee will open its first cloud kitchen in metro Chicago Thursday inside a Kitchen United outpost in River North on North Sedgwick Street…

Former Blaze Pizza exec named Yoshinoya CMO amid brand's digital expansion

June 18, 2020

Kim Freer, Blaze Pizza's former VP of Brand Marketing, has moved into the CMO's office at Yoshinoya America. The brand said she brings a level of expertise in…

Ritual to launch contactless ordering tool for Chicago restaurants

June 16, 2020

Ritual, a Toronto-based mobile ordering startup, has launched a tool in the U.S. — Ritual One — to allow small, independent restaurants in Chicago provide…

Partech teams up with Techknow to upgrade drive-thru offerings

June 15, 2020

POS provider ParTech Inc. has partnered with Techknow, a multi-sensor drive-thru management solution company, to equip restaurants with drive-thru timers and…

Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future

Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…

New CMO upping Yoshinoya Japanese Kitchen's digital game

June 12, 2020

Yoshinoya America, known for its Japanese-inspired rice bowls, has launched its first loyalty program, Yoshinoya Rewards, as well as digital ordering for…

BellyMelly launches contactless menu ordering for post-COVID-19 recovery

June 9, 2020

BellyMelly, an online food ordering platform, has launched a contactless app-based ordering system designed to help restaurants open their dine-in operations…

ParTech adds SynergySuite to Brink POS ecosystem

June 9, 2020

ParTech Inc., a provider of POS software and integrated technical solutions to the restaurant and retail industries, has added SynergySuite to its Brink POS…

IFBTA Webinar

IFBTA Webinar: Qu- Optimizing Your Digital Order Channels for COVID Survival

Presented by Qu

3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

Presented by Qu

Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips

by S.A. Whitehead — Food Editor, Net World Media Group

On today's podcast, FastCasual Editor Cherryh Cansler gives her take on top traits of this year's Top 100 Movers & Shakers winners, while an Oracle restaurant…

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

KFC Canada ups its digital strategy with new AI, analytics backbone

June 3, 2020

KFC selected cloud-based AI and analytics provider, Manthan, to upgrade its digital game across more than 600 restaurants in Canada. A news release said that…

Former IHOP CIO takes on same role at Casey's General Stores

June 2, 2020

Casey's General Stores Inc. has named Adrian Butler, former CIO at IHOP parent, Dine Brands Global, as the convenience store company's CIO, in a newly created…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Checkers & Rally's deploys AI-powered data platform to grow sales, system

June 1, 2020

Checkers & Rally's has partnered with the AI-powered subscription-based platform, SiteZeus, as a location intelligence partner for its nearly 900 locations…

Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…