Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…

Protective Enclosures Company offers restaurants discounts on menu board enclosures

September 11, 2020

Protective Enclosures Company has announced a 25% discount off indoor or outdoor digital signage enclosures for restaurants, according to a press release.

White Castle launches 1st systemwide loyalty program

September 10, 2020

White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…

QSRs' techy future: It's all about ASMAC

by Amit Jain — Lead - PR & Communications, Manthan

Do you know what ASMAC means to your QSR?

ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

White Castle testing Mastercard AI-powered drive-thru platform

September 1, 2020

White Castle has partnered with Mastercard to launch an artificial intelligence solution that promises to take physical touch out of the drive-thru lanes.

Taco Bell rides 'Go Mobile' model to serve 1B drive-thru customers

by S.A. Whitehead — Food Editor, Net World Media Group

If there are a couple of things we've learned over the past half-year, it's that drive-thru and digital restaurant ordering are here to stay. In this interview…

It takes more than a pandemic to freeze Kona Ice out of summer action

by S.A. Whitehead — Food Editor, Net World Media Group

Kona Ice has always leaned heavily on summer festivals for a large chunk of annual sales, but as the pandemic turned those events from actual to virtual, the…

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

Taco Bell going all in on drive-thru

August 20, 2020

Taco Bell is throwing the whole burrito in on the bet that American diners won't be dining in any time soon, which is why it's creating a new operations model…

The First Voice-Activated Analytics App For Enterprise Operators

Qu recently released the industry’s first voice-activated mobile reporting app, Notify™.

KitchenUP™

Taking Cloud Kitchen Concepts to New Heights

Presented by Qu

Krispy Kreme vending machine to serve doughnuts

August 19, 2020

Krispy Kreme will introduce a doughnut vending machine at a shop adjacent to Krispy Kreme's Global Project & Innovation Center in Charlotte, North…

Where KFC's lab-grown chicken efforts might lead QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Can lab-grown or cultivated meat really be a game-changer for QSRs in the future? The scientists at a Washington, D.C.-based non-profit alternative protein…

PopID intros pay-by-face solution

August 14, 2020

PopID, a Cali Group company, has launched its PopPay face-pay service, which lets users pay with their faces at facial recognition devices. Customers can link…

CafeX closes robotic coffee bars

August 13, 2020

CafeX, a robotic coffee bar that can serve more than 10 orders simultaneously within minutes, has shut down its San Francisco and San Jose airport operations…

Jack in the Box's Amazon Web Services conversion yields big benefits

August 12, 2020

Jack in the Box has opted to run its entire chain infrastructure on Amazon Web ServiceI Inc., as part of the chain's efforts to offer cloud-based experiences…

Mad Mobile acquires Sysco's restaurant technology company CAKE

August 10, 2020

Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…

Automated drink dispenser maker Botrista raises $4M+

August 7, 2020

Botrista Technology, a startup based in Silicon Valley that provides an automated cloud-connected drink dispenser called DrinkBot, raised $4 million in seed…

TouchBistro acquires loyalty and marketing solutions provider TableUp

August 6, 2020

TouchBistro, a foodservice point-of-sale solutions provider, has acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the…