Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

Does Domino's offer a better mobile experience than Starbucks?

December 7, 2016

While Starbucks is usually top of mind when it comes to a best-in-class mobile experience, it came in second place to Domino's this year, according to DMI…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

Villa taps Lauren Liuzzi for digital marketing position

November 29, 2016

Lauren Liuzzi will be Villa Restaurant Group's new communications and digitial marketing strategy manager, according to a press release.  

Fast Casual Summit: 5 lessons learned from m-commerce innovators

by S.A. Whitehead — Food Editor, Net World Media Group

Why restaurants must "adapt to mobile commerce or die."

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything…

Bridg releases enhanced CRM

November 22, 2016

Bridg announced a new customer relationship management solution, which combines disparate customer data silos, according to a release. Bridg Enhanced CRM…

Mobile payments + loyalty programs = a millennial magnet

Entice and capture millennials and you simultaneously attract the larger overall audience. That's why restaurants need mobile payments and loyalty programs now.

Dunkin' Donuts one-week promo perks up customers

November 14, 2016

This week is Perks Week at Dunkin' Donuts. The first-time promotion rewards DD Perks members for their loyalty with special deals every day, according to a…

New partnership gives restaurants traceability tool to ensure regulatory compliance

November 11, 2016

FoodLogiQ and WQS Food Verification are partnering to pair auditing with cloud-based supplier management and traceability in a single platform to help…

Whataburger launches app that rewards

November 2, 2016

Whataburger has launched a new free mobile app yesterday designed to provide customers added benefits each time they order from the chain, according to a news…

Toast POS introduces inventory solution

November 1, 2016

Toast Restaurant POS has released Inventory, a platform that manages inventory and automatically generates a variance report for restaurateurs.

Dunkin' makes app more social

October 28, 2016

Dunkin’ Donuts has added features to its app that allow users to gift and pay for menu items on their mobile phones, according to a news release.

Virtual reality tool helping restaurants develop digital content

October 27, 2016

Coates Group, a provider of kiosks, digital merchandising software and digital drive-thrus, has introduced a virtual reality tool to allow brands to physically…

Webinar: Testing digital signage systems for maximum results

by S.A. Whitehead — Food Editor, Net World Media Group

October 27, 2016

Few restaurateurs have spare cash to risk installing digital signage without taking some time to test the technology in its various forms, locations and uses…

No-weight waiting: 4 pickup order problems and their solutions

by Jackie Berg — mArketing director, olo

How clear is the path to both your digital and in-store pickup points? Avoid these four common problems with the fixes provided here.

Omnivore, POSitouch team up on cloud solution

October 25, 2016

Omnivore is collaborating with POSitouch on a new POS cloud-based technology.

Webinar: How Texas DQ used digital menus to ease growing pains

by S.A. Whitehead — Food Editor, Net World Media Group

If you ask around you probably won't get a lot of argument to the assertion that digital signage is pretty cool, though some restaurateurs have concerns about…

QSRs show mobile market the way to users' hearts is through their stomachs

In a mobile-driven world, brands and companies have found it vital to incorporate apps into their business strategies to reach their consumers and deliver a…

Telus, Digi International partner for IoT food-safety solution

October 13, 2016

Telus and Digi International have partnered to introduce an Internet of Things food-safety technology that monitors the temperature of perishable goods.