Toast POS releases consumer report on technology, restaurant experience

October 12, 2016

A good number of consumers believe technology improves the restaurant experience, according to a study, conducted by Toast Restaurant POS, with 79 percent…

Epson announces exclusive customer loyalty solution release

October 12, 2016

Epson America, Inc has announced the release of Spendgo's latest POS platform.

Study: Technology as important as food for QSRs

October 7, 2016

The quick-service restaurant industry is primed to go all in for all types of technology, with particular emphasis on digital signage and front-of-house POS…

Raining froyo: Orange Leaf makes first delivery by drone

October 5, 2016

Frozen food delivery via drone might have started with junk food — a la 7-Eleven's Slurpee delivery — but better-for-you food is jumping on the drone-wagon now…

Reuters report says restaurants and robotics still haven't mixed

by S.A. Whitehead — Food Editor, Net World Media Group

Reuters today published a story on the use of robots in food service, which shows that most restaurateurs are staying with humans for the bulk of their needs…

Quizno's lures customers to download new app with free sub

October 3, 2016

Quiznos is offering customers who download its new Toasty Points app a free four-inch sub, with any purchase. The new app-based loyalty program rewards guest…

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…

PDQ's website reflects rebranding

September 22, 2016

PDQ just launched a webbsite that falls in line with its recent rebranding with interactive downloadable menus and a location finder, according to a company…

Viewpost streamlines buyer-supplier payments with enhancement

September 13, 2016

Viewpost released an addition to its B2B Viewpost Express discounting engine that streamlines early payment deals, discounts and cash management between…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

Freebirds, United Airlines help restaurants understand location-based marketing

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Location-based marketing is the best way to reach customers around our location and it's a very cost-effective way to market to consumers, said Erin Levzow…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Olo, Conversable team up on new order, social messaging solution

August 30, 2016

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry.

Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

The QSR IT industry's future is both competitive and rosy, report finds

August 24, 2016

The QSR IT market is getting crowded according to a Transparency Market Research report released this week. The abundance of software companies offering…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Long John Silver's launches digital campaign

August 18, 2016

Long John Silver's this week debuted a new campaign using a variety of online channels, according to a company press release. The campaign revolves around a…