Wetzel's Pretzels reveals new mobile app

August 17, 2016

Wetzel's Pretzels unveiled its mobile app, available to U.S. IOS and Android users, according to a company press release. It allows guests to earn free…

Should franchisors rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

DoorDash delivers Dunkin' Donuts daily in NYC

August 2, 2016

Dunkin' Donuts introduced its delivery service to New York City in Brooklyn and Manhattan, according to a company press release. DoorDash will be handling the…

Wendy's and Uber partner to benefit kids in foster care

July 29, 2016

Wendy's is partnering with Uber to help kids in foster care find homes, according to a company press release. From now until the end of the promotion, Uber…

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

McDonald's brings virtual reality to light

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

McDonald's just completed a makeover of a Singapore location and it is using virtual reality kiosks to show off all its improvements.

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

by S.A. Whitehead — Food Editor, Net World Media Group

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?

3,000+ Japanese McDonald's location giving out Pokemon Go loot in Happy Meals

This Wednesday, the craze that is Pokemon Go here in the U.S. got a lift from the McDonald's chain in Japan, where the game has still not launched. McDonald's…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

Oracle Hospitality unveils new POS and hospitality platform

July 18, 2016

Oracle Hospitality announced an upgraded release of Oracle Hospitality Simphony Cloud Service in a company press report. The new Oracle Hospitality POS and…

Pizza Hut's digital guru talking all-things tech

by Cherryh Cansler — Editor, FastCasual.com

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile…

3 steps to cutting 1 huge expense

Legal hacks of credit card fees may seem complicated at first, but once understanding the three basic components of payment processing statements, they become…

McDonald's pledges porn-free Wi-Fi

July 14, 2016

Enough Is Enough, an Internet safety organization, has praised McDonald's for its decision to filter public Wi-Fi from pornography and child pornography.

Popeyes and ArrowStream renew partnership

July 13, 2016

The Popeyes chain is renewing its contract with ArrowStream for OnDemand software that helps the chicken-based restaurant company better manage their spending…

5 Tried-and-True Technologies that Improve Restaurant Operations

New technologies appear on the market on a daily basis, but there are plenty of existing applications that can help operators deliver a superior experience.