Reuters report says restaurants and robotics still haven't mixed

by S.A. Whitehead — Food Editor, Net World Media Group

Reuters today published a story on the use of robots in food service, which shows that most restaurateurs are staying with humans for the bulk of their needs…

Quizno's lures customers to download new app with free sub

October 3, 2016

Quiznos is offering customers who download its new Toasty Points app a free four-inch sub, with any purchase. The new app-based loyalty program rewards guest…

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…

PDQ's website reflects rebranding

September 22, 2016

PDQ just launched a webbsite that falls in line with its recent rebranding with interactive downloadable menus and a location finder, according to a company…

Viewpost streamlines buyer-supplier payments with enhancement

September 13, 2016

Viewpost released an addition to its B2B Viewpost Express discounting engine that streamlines early payment deals, discounts and cash management between…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

Freebirds, United Airlines help restaurants understand location-based marketing

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Location-based marketing is the best way to reach customers around our location and it's a very cost-effective way to market to consumers, said Erin Levzow…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Olo, Conversable team up on new order, social messaging solution

August 30, 2016

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry.

Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

The QSR IT industry's future is both competitive and rosy, report finds

August 24, 2016

The QSR IT market is getting crowded according to a Transparency Market Research report released this week. The abundance of software companies offering…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Long John Silver's launches digital campaign

August 18, 2016

Long John Silver's this week debuted a new campaign using a variety of online channels, according to a company press release. The campaign revolves around a…

Wetzel's Pretzels reveals new mobile app

August 17, 2016

Wetzel's Pretzels unveiled its mobile app, available to U.S. IOS and Android users, according to a company press release. It allows guests to earn free…

Should franchisors rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…