Technology News
Class action filed against Arby's after data breach
February 27, 2017
A data breach at Arby's locations nationwide last fall has triggered a class action lawsuit on behalf of "financial institutions" that "suffered damages as a…
read nowSilkron Technology offers interactive kiosk for quick service restaurants
February 27, 2017
Malaysia-based Silkron Technology has introduced its Smart F&B Solution, an interactive kiosk designed to increase revenue and profitability of quick…
read nowWendy's plans to have kiosks in more than 1,000 North American restaurants in 2017
February 23, 2017
More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…
read nowKing-Casey, Envirosell release MenuBoard Pro
February 22, 2017
King-Casey and Envirosell, two restaurant and retail consultant firms, collaborated to create MenuBoard Pro, according to a press release.
read nowSpeedline Solutions debuts new menu management tool
February 15, 2017
Speedline Solutions is debuting a menu management system to help chains create and release a consistent menu for all locations as well as ConnectService, which…
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Arby's hack could affect 350,000 customers
February 13, 2017
Arby's has not responded to the report claiming that the credit card information of more than 350,000 of is customers may have been hacked. Cyber…
read nowMore than 6,000 restaurants put new chatbot to use
February 7, 2017
Restaurant tech business, Orderscape.com, is bringing a full food-ordering chatbot to more than 6,000 restaurants in the U.S. early in the second quarter of…
read nowTripAdvisor launches restaurant platform
January 18, 2017
TripAdvisor has added a feature — TripAdvisor Premium for Restaurants — designed to help restaurants attract, engage and influence customers, according to a…
read nowOrder-taking goes virtual?
January 17, 2017
Call centers are a thing of the past at Restaurant Revolution Technologies, a San Diego provider of order management, call center and technology solutions for…
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Court action goes forward against Pizza Hut, Papa John's, Starbucks, Domino's
January 13, 2017
Some very big names — including Pizza Hut, Papa John's, Starbucks and Domino's — got some very bad news this morning when news broke that a stay granted three…
read nowMcDonald's looking to create Starbucks experience with kiosks, digital menu boards
January 10, 2017
McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…
read nowFishbowl links with Android Pay for easy loyalty and coupon redemption
January 10, 2017
Fishbowl, a customer engagement platform provider for the restaurant industry, has announced an integration with Android Pay to provide easy loyalty, coupon…
read nowBronx McDonald’s introduces self-serve kiosks, adds employees
January 3, 2017
A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…
read nowKFC China develops customer facial recognition technology to suggest menu items
December 28, 2016
KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…
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MicroSale releases $49-a-month POS system
December 14, 2016
A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…
read nowKFC UK hacked, alerts 1.2 million customers to change passwords
December 14, 2016
KFC in the United Kingdom has confirmed that its loyalty program there has been hacked, which involves about 1.2 million members. In an email to those…
read nowDoes Domino's offer a better mobile experience than Starbucks?
December 7, 2016
While Starbucks is usually top of mind when it comes to a best-in-class mobile experience, it came in second place to Domino's this year, according to DMI…
read nowFishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement
December 6, 2016
Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…
read nowVilla taps Lauren Liuzzi for digital marketing position
November 29, 2016
Lauren Liuzzi will be Villa Restaurant Group's new communications and digitial marketing strategy manager, according to a press release.
read nowBridg releases enhanced CRM
November 22, 2016
Bridg announced a new customer relationship management solution, which combines disparate customer data silos, according to a release. Bridg Enhanced CRM…
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