Technology News
Restaurant AI study gathers guest experience data
April 28, 2017
SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant…
read nowSurveillance system leads to revenue boost at fro-yo chain
April 26, 2017
The frozen-yogurt chain, SweetFrog, saw a 15 percent bump in revenue in one location after rolling out a MultiSight cloud-based video surveillance. That ROI…
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Restaurant industry upbeat for 2017; big year for digital marketing
April 24, 2017
This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which…
read nowSicom Systems inks acquisition of QSR tech provider RTI
April 21, 2017
Sicom Systems Inc., a provider of menu boards and restaurant POS technology, has acquired RTI, a QSR and fast casual restaurant technology company. Sicom plans…
read nowSubway flaunts hot new 'bot'
April 18, 2017
Subway restaurants — all 26,500 of them in the U.S. — has launched a bot for Facebook Messenger that will take customers' orders.
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Study: Many consumers lukewarm on restaurant tech, loyalty programs
April 13, 2017
The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party…
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Study: Wanderlust is stealing restaurant dollars
April 12, 2017
Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.
read nowNew tech finds, funnels real-time restaurants digital sign content
April 11, 2017
Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors. Allure…
read now2 techs combine forces to reduce labor costs
April 11, 2017
7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule…
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PETA to Taco Bell: 'We love you right down to your beans'
April 7, 2017
PETA, may be most well-known for its campaigns against businesses that it alleges cause harm to animals, but today the organization is showing how…
read nowOlea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants
March 29, 2017
Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…
read nowToast partners with Punchh restaurant marketing cloud to improve customer engagement
March 29, 2017
Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…
read nowWith 10 million daily food deliveries, Meituan-Dianping a name to know
March 28, 2017
It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.
read nowAmerican Council of the Blind sues Eatsa over kiosk and app access
March 24, 2017
The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…
read nowQikServe unveils kiosk ordering solution for hospitality sector
March 23, 2017
QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…
read nowSelf-order kiosks come to McDonald's in Las Vegas
March 23, 2017
Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…
read nowDunkin' delights diners with new website
March 15, 2017
Dunkin' Donuts fans are dipping into a brand new website today at DunkinDonuts.com, according to a news release that touts the site's mobile friendliness and…
read nowShopkeep acquires ChowBOT
March 14, 2017
Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…
read nowChowly integrates online ordering, POS systems
March 6, 2017
Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…
read nowFree webinar; 5 must-knows before switching to cloud-based POS
March 3, 2017
You know the saying, "I wish I knew then what I know now?" There is a reason the saying is so popular and it’s usually because the right questions weren’t…
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