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Technology News

Self-order kiosks come to McDonald's in Las Vegas

March 23, 2017

Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…

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Dunkin' delights diners with new website

March 15, 2017

Dunkin' Donuts fans are dipping into a brand new website today at DunkinDonuts.com, according to a news release that touts the site's mobile friendliness and…

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Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

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Chowly integrates online ordering, POS systems

March 6, 2017

Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…

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Free webinar; 5 must-knows before switching to cloud-based POS

March 3, 2017

You know the  saying, "I wish I knew then what I know now?" There is a reason the saying is so popular and it’s usually because the right questions weren’t…

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Class action filed against Arby's after data breach

February 27, 2017

A data breach at Arby's locations nationwide last fall has triggered a class action lawsuit on behalf of "financial institutions" that "suffered damages as a…

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Silkron Technology offers interactive kiosk for quick service restaurants

February 27, 2017

Malaysia-based Silkron Technology has introduced its Smart F&B Solution, an interactive kiosk designed to increase revenue and profitability of quick…

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Wendy's plans to have kiosks in more than 1,000 North American restaurants in 2017

February 23, 2017

More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…

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King-Casey, Envirosell release MenuBoard Pro

February 22, 2017

King-Casey and Envirosell, two restaurant and retail consultant firms, collaborated to create MenuBoard Pro, according to a press release.

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Speedline Solutions debuts new menu management tool

February 15, 2017

Speedline Solutions is debuting a menu management system to help chains create and release a consistent menu for all locations as well as ConnectService, which…

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Arby's hack could affect 350,000 customers

February 13, 2017

Arby's has not responded to the report claiming that the credit card information of more than 350,000 of is customers may have been hacked. Cyber…

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More than 6,000 restaurants put new chatbot to use

February 7, 2017

Restaurant tech business, Orderscape.com, is bringing a full food-ordering chatbot to more than 6,000 restaurants in the U.S. early in the second quarter of…

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TripAdvisor launches restaurant platform

January 18, 2017

TripAdvisor has added a feature — TripAdvisor Premium for Restaurants — designed to help restaurants attract, engage and influence customers, according to a…

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Order-taking goes virtual?

January 17, 2017

Call centers are a thing of the past at Restaurant Revolution Technologies, a San Diego provider of order management, call center and technology solutions for…

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Court action goes forward against Pizza Hut, Papa John's, Starbucks, Domino's

January 13, 2017

Some very big names — including Pizza Hut, Papa John's, Starbucks and Domino's — got some very bad news this morning when news broke that a stay granted three…

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McDonald's looking to create Starbucks experience with kiosks, digital menu boards

January 10, 2017

McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…

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Fishbowl links with Android Pay for easy loyalty and coupon redemption

January 10, 2017

Fishbowl, a customer engagement platform provider for the restaurant industry, has announced an integration with Android Pay to provide easy loyalty, coupon…

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Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

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KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

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MicroSale releases $49-a-month POS system

December 14, 2016

A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…

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