Features
3 execs describe how to take on the world without losing your brand
by S.A. Whitehead — Food Editor, Net World Media Group
Taking a brand to another country is one of the most complex challenges a brand's leadership can undertake. At the Restaurant Franchising and Innovation Summit…
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Subway and Dairy Queen share digital signage lessons
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When Subway and Dairy Queen set out to upgrade their locations with digital signage menu boards, they found the process more difficult than anticipated. The…
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Mobile Vending University helps prepare food truck owners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…
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How technology can improve ROI of maintaining foodservice equipment
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in…
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Capturing today's diners? A lot of it is still about 'the money'
Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…
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Free webinar: Is your franchise marketing strategy hurting or harming your brand?
by S.A. Whitehead — Food Editor, Net World Media Group
How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best…
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McDonald's shares menu board lessons
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
When McDonald's upgraded its digital menu boards, it ran into a number of challenges. Rich Cook, senior manager of U.S. IT restaurant solutions at McDonald's…
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Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews
by S.A. Whitehead — Food Editor, Net World Media Group
A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…
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How fast food can be good food: London's LEON co-founder shares strategy for success
by Cherryh Cansler — Editor, FastCasual.com
LEON CEO John Vincent, who will keynote the Restaurant Franchising and Innovation Summit being held July 18-20 in London, talks with FastCasual about how he…
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ICX Summit: Neuroscience, millennials and measuring customer experience
The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…
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Carl's and Hardee's event 'blows up' the 'bad ol' days'
In a literal attempt to blow the bikinis-and-burgers image of Carl's Jr. and Hardee's out of consumers' minds, CKE Restaurants is inviting the world to the…
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It's spring in restaurantland and the stores are sprouting
by S.A. Whitehead — Food Editor, Net World Media Group
At least four chains have announced plans for major growth initiatives, proving that expansion is the order of the day in the pizza and quick-serve sectors.
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Panel puts franchise marketing under the microscope
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Finding the right individuals to become franchise owners requires a well -structured marketing and recruitment program. Four veterans offered their insights…
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Pressure grows to make restaurant kiosks 'disability-friendly'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.
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Hot Heads & Rapid Fired Pizza founder on a regional growth approach
by S.A. Whitehead — Food Editor, Net World Media Group
Hot Heads Burritos founder, Ray Wiley, is on a roll again, this time with a fast pizza concept, called Rapid Fired. The chain has taken a regional approach to…
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Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences
by S.A. Whitehead — Food Editor, Net World Media Group
In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…
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Fast insights on crisis management, leadership development and restaurant/retail partnerships
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.
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Why playing the 'right' background music increases sales
by Cherryh Cansler — Editor, FastCasual.com
Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.
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Food truck growth goes full throttle: Part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
This four-part series explores the successes and challenges of the food truck industry, Food truck revenues have increased from $650 million in 2013 and should…
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From food trucks to food halls: Slapfish founder launches 2 concepts
by Cherryh Cansler — Editor, FastCasual.com
Chef Andrew Gruel, who opened his first concept — Slapfish — as a food truck, has just launched two concepts inside an Orange County food hall.
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