Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

Hot Heads & Rapid Fired Pizza founder on a regional growth approach

by S.A. Whitehead — Food Editor, Net World Media Group

Hot Heads Burritos founder, Ray Wiley, is on a roll again, this time with a fast pizza concept, called Rapid Fired. The chain has taken a regional approach to…

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

by S.A. Whitehead — Food Editor, Net World Media Group

In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…

Fast insights on crisis management, leadership development and restaurant/retail partnerships

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.

Why playing the 'right' background music increases sales

by Cherryh Cansler — Editor, FastCasual.com

Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.

Food truck growth goes full throttle: Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

This four-part series explores the successes and challenges of the food truck industry, Food truck revenues have increased from $650 million in 2013 and should…

From food trucks to food halls: Slapfish founder launches 2 concepts

by Cherryh Cansler — Editor, FastCasual.com

Chef Andrew Gruel, who opened his first concept — Slapfish — as a food truck, has just launched two concepts inside an Orange County food hall.

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

Which Wich founder tells Summit attendees: 'If you can't dazzle them with brilliance, BS them until you both believe it'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jeff Sinelli learned early in life a few lessons that helped him pursue his dreams and not be afraid to get out of his comfort zone. He also learned the…

Which Wich CEO, Summit attendees make 10,000 PB&Js for Dallas homeless

by S.A. Whitehead — Food Editor, Net World Media Group

Attendees at this year's Restaurant Franchising and Innovation Summit rolled up their sleeves and made more than 10,000 peanut butter and jelly sandwiches…

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

Trumpcare yanked before vote, Affordable Care Act remains ... for now

by S.A. Whitehead — Food Editor, Net World Media Group

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

by Sagi Rochman — CEO, Better Chains

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

The plant-based burger that 'bleeds' like rare beef

by S.A. Whitehead — Food Editor, Net World Media Group

It bleeds on the plate like a rare-cooked beef burger, tastes like a patty of ground beef but is produced with a mere sliver of the resources used to produce…

The LTO list grows: More chains drop lines for Lenten followers

To catch customers who observe Lent, as well as those who just like a good fish sandwich, here are some of the fishy offerings currently coming up on menus,

Cousins redesign highlights why Boomers are still important

by S.A. Whitehead — Food Editor, Net World Media Group

Millennials are the age group of the moment, but the boomers who once held that title should not be forgotten just yet, particularly when it comes to…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

Puzder withdraws his name for Labor Sec, rights organizations applaud

by S.A. Whitehead — Food Editor, Net World Media Group

CKE Restaurant Group CEO Andrew Pudzer has officially withdrawn his name from the nomination for Labor Secretary.