Features
DQ, Mazzio's and Rave roll out the tech to roll in the employees
by S.A. Whitehead — Food Editor, Net World Media Group
At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…
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Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…
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Which Wich founder tells Summit attendees: 'If you can't dazzle them with brilliance, BS them until you both believe it'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Jeff Sinelli learned early in life a few lessons that helped him pursue his dreams and not be afraid to get out of his comfort zone. He also learned the…
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Which Wich CEO, Summit attendees make 10,000 PB&Js for Dallas homeless
by S.A. Whitehead — Food Editor, Net World Media Group
Attendees at this year's Restaurant Franchising and Innovation Summit rolled up their sleeves and made more than 10,000 peanut butter and jelly sandwiches…
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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…
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Trumpcare yanked before vote, Affordable Care Act remains ... for now
by S.A. Whitehead — Food Editor, Net World Media Group
Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…
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How self-serve kiosks can rescue corporate dining — part 1
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The self-serve kiosk rewrites the economics of corporate dining.
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Automation: The possibilities of robo-restaurateuring - Part 3 of 3
by Sagi Rochman — CEO, Better Chains
Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.
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The plant-based burger that 'bleeds' like rare beef
by S.A. Whitehead — Food Editor, Net World Media Group
It bleeds on the plate like a rare-cooked beef burger, tastes like a patty of ground beef but is produced with a mere sliver of the resources used to produce…
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The LTO list grows: More chains drop lines for Lenten followers
To catch customers who observe Lent, as well as those who just like a good fish sandwich, here are some of the fishy offerings currently coming up on menus,
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Cousins redesign highlights why Boomers are still important
by S.A. Whitehead — Food Editor, Net World Media Group
Millennials are the age group of the moment, but the boomers who once held that title should not be forgotten just yet, particularly when it comes to…
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Kiosk translates in sign language to assist hard of hearing customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…
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Puzder withdraws his name for Labor Sec, rights organizations applaud
by S.A. Whitehead — Food Editor, Net World Media Group
CKE Restaurant Group CEO Andrew Pudzer has officially withdrawn his name from the nomination for Labor Secretary.
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How to romance customers out of Valentine's Day dollars
by Cherryh Cansler — Editor, FastCasual.com
Coming up with attractive and creative Valentine's Day promos can be a challenge when nearly every restaurant on the planet is competing for the consumer’s…
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NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'
by Cherryh Butler — editor, fcc
CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for…
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2 events to help you succeed in franchising
To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two…
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3 brands discuss sweating out Super Bowl's 'super Busy-ness'
by S.A. Whitehead — Food Editor, Net World Media Group
Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…
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Big brands hoping to score with a variety of marketing tactics on Super Bowl Sunday
by S.A. Whitehead — Food Editor, Net World Media Group
Brands will fight for their piece of the pie on what the USDA describes as the No. 2 food holiday of the year. Fifteen percent — or about 48 million people …
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Why the restaurant industry's relationship with US government is still #Complicated
by Cherryh Cansler — Editor, FastCasual.com
Considering President Donald Trump's passion for business, many were hoping the relationship between the restaurant industry and the government would be less…
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Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story
by S.A. Whitehead — Food Editor, Net World Media Group
Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.
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