Marketing through the 'attitude of gratitude'

by Alicia Kelso — Editor, QSRWeb.com

Oftentimes a distributor will offer additional tools to help you grow your business, such as table tents or menu analysis.

Burger King on solid ground after slowing pace of product launches

by Alicia Kelso — Editor, QSRWeb.com

The company is on track to have 40 percent of its restaurants in the modern image by the end of 2015.

The scoop on ice cream catering: How to get involved

by Alicia Kelso — Editor, QSRWeb.com

Panelists suggest starting small and going after high-volume events and corporate functions.

Key elements to opening a successful restaurant

by Alicia Kelso — Editor, QSRWeb.com

World champion pizza maker and international restaurateur says it's important to be different, fresh and creative.

Restaurateur: Valued associates will take care of the customer

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says the answer to any question is always 'yes.'

4 things to consider when financing your restaurant

Small business financing is a relatively new industry and not everyone you speak to is reputable.

Dunkin' Donuts introduced more than 40 new products in 2013

by Alicia Kelso — Editor, QSRWeb.com

The brand's mobile app has been downloaded more than 5.5 million times since its launch in August 2012.

As part of ongoing China rebound, KFC plans revamp in Q2

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands CEO David Novak says 2014 is a 'show me, don't tell me' year.

Restaurant brands take advantage of marketing's biggest stage

by Alicia Kelso — Editor, QSRWeb.com

From social media to TV spots, chains get creative for the most-watched Super Bowl in history.

The New Year brought new news to QSR menus

by Alicia Kelso — Editor, QSRWeb.com

Beverage, dessert innovations continued to accelerate, while a brand other than Taco Bell leveraged Doritos' popularity.

How the recession changed Americans' eating-out habits

by Alicia Kelso — Editor, QSRWeb.com

When the national menu-labeling rules are implemented, there will be more improvements in the quality of restaurant food.

McDonald's UK's digital signage pilot yields higher traffic, tickets

One customer said the digital signage made it seem like the chain was putting more effort into the food.

Tips on preparing for a minimum wage increase

Make good hiring decisions; mistakes can be costly since training new employees is a considerable investment.

President Obama asks businesses to 'give America a raise'

by Alicia Kelso — Editor, QSRWeb.com

The NRA claims a drastic increase in the minimum wage would limit opportunities for teens and entry-level workers.

How to get customers to sign up for your loyalty program

About 12 to 15 percent of a company's most loyal customers contribute 55 to 70 percent of total sales.

Three ways brands can get a handle on negative comments

How you handle one comment has a ripple effect on how other customers perceive your brand.

McDonald's outlines adjustments to win back 'customer relevance'

Executives admit the pace of menu introductions overcomplicated restaurant operations last year.

The time to upgrade your POS system is now

by Alicia Kelso — Editor, QSRWeb.com

Systems should have cloud-based reporting, integrated online ordering and mobile integration and PCI compliancy.

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

NRA: Embracing technology, menu trends key in 2014

by Cherryh Cansler — Editor, FastCasual.com

The industry will employ 13.5 million in 990,000 units, and restaurant job growth will outpace the overall job growth rate.