President Obama asks businesses to 'give America a raise'

by Alicia Kelso — Editor, QSRWeb.com

The NRA claims a drastic increase in the minimum wage would limit opportunities for teens and entry-level workers.

How to get customers to sign up for your loyalty program

About 12 to 15 percent of a company's most loyal customers contribute 55 to 70 percent of total sales.

Three ways brands can get a handle on negative comments

How you handle one comment has a ripple effect on how other customers perceive your brand.

McDonald's outlines adjustments to win back 'customer relevance'

Executives admit the pace of menu introductions overcomplicated restaurant operations last year.

The time to upgrade your POS system is now

by Alicia Kelso — Editor, QSRWeb.com

Systems should have cloud-based reporting, integrated online ordering and mobile integration and PCI compliancy.

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

NRA: Embracing technology, menu trends key in 2014

by Cherryh Cansler — Editor, FastCasual.com

The industry will employ 13.5 million in 990,000 units, and restaurant job growth will outpace the overall job growth rate.

Putting more plants on plates

Organization creates new vegetarian and vegan diet pyramid to offer guidelines.

Wendy's CEO: We have fast casual experience at 40 percent lower check

by Alicia Kelso — Editor, QSRWeb.com

The company expects the total number of restaurants in the new design to be 700 to 750 by the end of 2014.

Krispy Kreme CEO focused on brand experience over food trends

by Alicia Kelso — Editor, QSRWeb.com

Based on early results, the company is now recommending its smaller factory model to franchisees.

A&W's communications strategist outlines social media trends

by Alicia Kelso — Editor, QSRWeb.com

Teens prefer the speed and visual benefits of Twitter, Instagram compared to Facebook.

Factors driving interchange rates down

Competition is offering merchants new ways to accept payments and this will lower fees over time.

QSRs jump on creative agency carousel

by Alicia Kelso — Editor, QSRWeb.com

Burger King is just one of a handful of QSRs shifting its creative duties around so far this year.

Sonic turns to technology to enhance personalized service

by Alicia Kelso — Editor, QSRWeb.com

A deep product pipeline has allowed the brand to better compete with fast casual restaurants, execs say.

Gone in a Flash: Restaurant websites abandoning Adobe's platform

by Alicia Kelso — Editor, QSRWeb.com

Flash is not compatible with Apple products and is not ideal in Google searches.

Sysco/US Foods merger: The small independent restaurant just got smaller

The best thing small restaurants can do is band together with a GPO, providing more transparency and security in pricing.

Maintaining menu relevance in the New Year

Exposure to ethnic menu items and ingredients will drive growth in awareness and enthusiasm of new cuisines.

QSRweb.com's most popular stories of the year

by Alicia Kelso — Editor, QSRWeb.com

This year, readers were interested in menu trends, marketing campaigns, restaurant designs and emerging technologies.

Consumers have an appetite for mGifting

Once someone is mGifted a stored gift card, it is the ideal time to convert them into a consistent mobile user.

What's on the menu for 2014? Restaurant execs make their predictions

by Alicia Kelso — Editor, QSRWeb.com

Snacking innovation, sausage and Southern influences on the QSR radar.