QSR executives reflect on the top culinary stories of the year

by Alicia Kelso — Editor, QSRWeb.com

Spicy, barbecue, breads and local ingredients led research and development lists this year.

10 QSR stories in 2013 that had nothing to do with food

by Alicia Kelso — Editor, QSRWeb.com

Value menus and mobile platforms dominated QSR initiatives in 2013.

Remodeled White Castle restaurant includes self-ordering stations

The unit also includes front-counter seating and a Coca-Cola Freestyle fountain dispenser.

Why most restaurants fail within the first three years

Restaurateurs need to be open to modifications of their original ideas.

QSR's social media hits and misses in 2013

by Alicia Kelso — Editor, QSRWeb.com

Brands are tapping into newer social channels, while some employees still don't grasp the consequences of sharing.

Top QSR menu stories from 2013

by Alicia Kelso — Editor, QSRWeb.com

Dessert innovations and co-branding efforts moved into the spotlight this year.

Customer experience research unveils shortcomings in restaurant industry

Ninety-eight percent of 'highly satisfied customers' are more likely to purchase additional products from the brand.

Technology plays a big part in the fight for food safety

Automating the HACCP temperature recording process with remote monitors maintains food and storage temps at all times.

Yum! Analyst Day: Taco Bell mobile ordering to roll out in '14

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell plans to unveil is most robust product pipeline ever, including extensions of the Cantina Bell line.

Yum! Analyst Day: KFC turns to 'holistic' plan for more innovation

by Alicia Kelso — Editor, QSRWeb.com

'If we can keep our lead in emerging markets, it is a mathematical certainty this will be biggest brand in world.'

NRA menu trend predictions for '14: Local, healthy, sustainable

by Alicia Kelso — Editor, QSRWeb.com

Children's nutrition falls slightly from last year, while gluten-free jumps a few spots on the list.

Krispy Kreme coffee platform drives sales lift

by Alicia Kelso — Editor, QSRWeb.com

The company has high aspirations for its retail coffee line, according to CEO James Morgan.

Real-time analytics boost supply chain quality

Shifts in demand to healthier, fresher ingredients has created havoc for traditional supply chain management.

Which digital marketing channels generate the most ROI?

by Alicia Kelso — Editor, QSRWeb.com

Brands build habit and frequency by marketing on a one-to-one basis.

Business travelers abandoning QSRs for fine, casual dining meals

by Cherryh Cansler — Editor, FastCasual.com

To target business crowds, limited-service concepts should consider adding catering and delivery.

Subway's mobile payments adoption a 'market signaling event'

Mobile payment is just one piece of the puzzle; mobile marketing is how brands stand out. 

Burger King CFO: QSRs will need digital ordering platforms sooner than later

by Alicia Kelso — Editor, QSRWeb.com

All expenses at BK are examined line by line, person by person, for a discipline that has led to more efficiency.

Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.

Speed of service a priority for McDonald's in 2014

The company will focus investments on operational efficiencies, training initiatives and restaurant remodels.