NRA menu trend predictions for '14: Local, healthy, sustainable

by Alicia Kelso — Editor, QSRWeb.com

Children's nutrition falls slightly from last year, while gluten-free jumps a few spots on the list.

Krispy Kreme coffee platform drives sales lift

by Alicia Kelso — Editor, QSRWeb.com

The company has high aspirations for its retail coffee line, according to CEO James Morgan.

Real-time analytics boost supply chain quality

Shifts in demand to healthier, fresher ingredients has created havoc for traditional supply chain management.

Which digital marketing channels generate the most ROI?

by Alicia Kelso — Editor, QSRWeb.com

Brands build habit and frequency by marketing on a one-to-one basis.

Business travelers abandoning QSRs for fine, casual dining meals

by Cherryh Cansler — Editor, FastCasual.com

To target business crowds, limited-service concepts should consider adding catering and delivery.

Subway's mobile payments adoption a 'market signaling event'

Mobile payment is just one piece of the puzzle; mobile marketing is how brands stand out. 

Burger King CFO: QSRs will need digital ordering platforms sooner than later

by Alicia Kelso — Editor, QSRWeb.com

All expenses at BK are examined line by line, person by person, for a discipline that has led to more efficiency.

Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.

Speed of service a priority for McDonald's in 2014

The company will focus investments on operational efficiencies, training initiatives and restaurant remodels.

Push marketing that turns people on, not off

Treating push marketing the way you handle TV and radio advertising will not work.

CEO: Loyalty, brand engagement trends behind EMN8's rebrand

by Alicia Kelso — Editor, QSRWeb.com

A loyalty solution helps marketers have a 'real view' of customers' behavior, and allows them to engage more.

Poultry, pork costs expected to fall in 2014

Relief in beef costs isn't expected until mid-2015; but coffee, cheese and wheat will all fall in the New Year.

Subway franchisees explore off-site business via mPOS platform

by Alicia Kelso — Editor, QSRWeb.com

The pay-at-location functionality has franchisees using the solution at community events and for catering.

2014 predictions: Will the Paleo diet be the next gluten-free?

by Alicia Kelso — Editor, QSRWeb.com

Wise operators check out farmers' markets, night markets and truck rodeos to see what's selling.

Tim Hortons prioritizes speed of service, simplicity

by Alicia Kelso — Editor, QSRWeb.com

The chain is testing beverage express restaurants in select urban locations to benefit guests who just want coffee.

Wendy's marketing efforts boost brand awareness

by Alicia Kelso — Editor, QSRWeb.com

The brand's 'Red' campaign is resonating with Millennials and communicating new, premium offerings effectively.

11 essential components of a social media strategy

Completely integrate social media into your company's crisis management plan.

How to weather proof a frozen dessert concept

by Alicia Kelso — Editor, QSRWeb.com

From marketing shifts to menu tests, some brands are working to curb the dramatic sales cut during winter.

QSRs step up menu rollouts in October

by Alicia Kelso — Editor, QSRWeb.com

Bread, spicy flavor profiles and sweets took over the spotlight last month.