How negative word-of-mouth marketing can lead to more sales

Unfavorable comments can lead to increased sales if acted upon appropriately and quickly.

Beverage, dessert innovation to open Fast Casual Executive Summit

Attendees will learn how to create, launch and market dessert and beverages.

Crisis expert: QSR strikes not damaging brands

by Alicia Kelso — Editor, QSRWeb.com

The more brands engage strike supporters, the longer the story plays out in the media.

Restaurant industry experiencing better borrowing conditions

by Alicia Kelso — Editor, QSRWeb.com

Restaurant finance exec predicts high-growth stories from customization concepts.

Menu newsmakers include the chicken and the egg

by Alicia Kelso — Editor, QSRWeb.com

Vegetables will soon be treated with the same care and creativity as proteins.

Menu trends driven by sophisticated consumers

by Alicia Kelso — Editor, QSRWeb.com

Customers love to experiment, but within boundaries; you need to make unfamiliar flavors approachable.

Mobile payments a hot topic at Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

Restaurant operators will learn how and why to embrace mobile payments.

Millennials influencing McDonald's product pipeline

by Alicia Kelso — Editor, QSRWeb.com

The influence of the vast Millennial generation has trickled into every facet of the restaurant industry — from the increased focus on mobile technology to…

QSRs shift focus to mobile for differentiation

by Alicia Kelso — Editor, QSRWeb.com

Brands are increasing their budgets for mobile initiatives, from loyalty to promotions and payments.

The changing face of QSR customer loyalty programs

Digital loyalty programs can increase the visit frequency of those loyal customers by 12 to 44 percent.

Krispy Kreme's sales jump via 'inspired marketing'

by Alicia Kelso — Editor, QSRWeb.com

The company is growing its domestic and international footprint through a smaller, cheaper prototype.

Earl of Sandwich, VooDoo BBQ will discuss Millennial marketing at FCES

Attendees of Fast Casual Executive Summit will learn strategies and best practices for using the mobile channel to build profitable relationships with…

Restaurant industry organizations respond to widespread strikes

by Alicia Kelso — Editor, QSRWeb.com

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

Quick-service wage protests snowball nationwide

by Alicia Kelso — Editor, QSRWeb.com

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

Commentary: What operators can expect from planned QSR strikes

Employment attorneys suggest that operators be professional and courteous to employees who strike; most, if not all, of them will come back to work and if…

How to use social proof to attract more walk-ins and orders

Reviews, ratings and comments posted on your website will show potential customers how much others have enjoyed your food and service. 

Top CEOs join Fast Casual Exec Summit's experts panel

Attendees will have the opportunity to grill industry leaders on what it takes to run a successful fast casual restaurant.

Popeyes' has opportunity to 'at least' double domestic footprint

by Alicia Kelso — Editor, QSRWeb.com

Popeyes' systemwide sales increased by 11.6 percent during Q2, rolling over 11.5 percent in Q2 of 2012.

Few restaurant concepts on Inc. Magazine's 'fastest growing' list

The top restaurant brand this year is Patxi's Pizza, No. 1215 overall and 24th in the food and beverage category.

10 tax tips to save restaurateurs money

The best guarantee of consistently low tax bills this year, next year and so-on down the road is tax planning now. Don't wait until the end of the year.