Features
Commentary: Chick-fil-A on the defensive again after anti-gay marriage tweet
by Alicia Kelso — Editor, QSRWeb.com
Dan Cathy, president and COO, tweets his disapproval over the Supreme Court ruling, conjuring up a controversery that had all-but gone away for the chain.
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Game on: How restaurants can power up loyalty strategy
Loyalty gaming must be fun and simple, with rewards that link back to genuine in-restaurant experiences.
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Popeyes to take advantage of QSR's 'wide open' seafood space
by Alicia Kelso — Editor, QSRWeb.com
The company is also expecting its strongest year for unit growth this year.
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5 things mobile payments vendors don't want you to ask
The man behind the Starbucks mobile payments implementation tells restaurant owners what they need to ask their mobile payments vendors.
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Frozen desserts: What fast casuals can learn from QSRs
To win the ice cream fans over, find a niche that your competitors can't.
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Digital menu boards in focus at InfoComm '13
by Christopher Hall — writer, self
Facial-recognition capabilities of some digital signage solutions allow restaurants to gather information on the demographics of the people looking at their…
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5 things first-time visitors need to see on a restaurant's website
It is crucial to have high-quality photos on your site; low-quality photos can lead a new customer to think your restaurant is also low-quality.
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Report: Limited-service restaurants fighting harder for customers
by Alicia Kelso — Editor, QSRWeb.com
According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as…
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Engaged customers are 10 times more likely to visit a restaurant
To be most effective, communications have to be ongoing and not limited to when a customer dines.
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How can restaurant operators manage a world of 'big data?'
by Alicia Kelso — Editor, QSRWeb.com
Concerns remain about how to turn all of that information into actionable items.
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7 tips to make it easy for customers to find your restaurant
It's important for your business to show up in online searches.
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Dairy Queen expands new restaurant design
by Alicia Kelso — Editor, QSRWeb.com
The DQ Grill & Chill restaurant interior is highlighted by the modern open-air grill and separate "Grill" and "Chill" sections, comfortable booth seating and…
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Consumers driving the need for restaurants to adopt mobile solutions
by Alicia Kelso — Editor, QSRWeb.com
Some experts predict mobile payments to reach critical mass in three to five years.
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Menu product development takes patience, collaboration
by Alicia Kelso — Editor, QSRWeb.com
You can create a great product but without marketing, it won't budge.
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How to navigate back-office technology options
by Alicia Kelso — Editor, QSRWeb.com
Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.
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Commentary: What you can learn from Panera's 'hidden menu'
Does having a secret menu make sense? The answer is, possibly.
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NoshList CEO: 'Mobile is about to change everything about restaurants'
by Alicia Kelso — Editor, QSRWeb.com
Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.
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Restaurant execs: Social media requires response, risk taking
by Alicia Kelso — Editor, QSRWeb.com
While likes and followers are important, the key metric is if something is shared.
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Study: Six out of 10 most visited U.S. businesses are QSRs
A new study released by Placed found that limited-service restaurants account for the majority of the most-visited businesses in America.
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