Bruster's taps franchisees to come up with new restaurant designs

by Alicia Kelso — Editor, QSRWeb.com

The remodels are part of the brand's revitalization plan, developed to grow sales and attract new franchisees.

With SnapChat, Taco Bell raises the bar on social media marketing

When restaurants encourage guests to post and send photos via SnapChat or other social media platforms, they demonstrate transparency, which in turn promotes…

4 tips to maximize ice production as demand, temps heat up

Rising heat is a factor behind decreased ice machine performance, but failure to perform routine, preventive maintenance can contribute to inefficiencies.

Dunkin' Donuts gets an afternoon daypart bump, plans pretzel roll launch

by Alicia Kelso — Editor, QSRWeb.com

Brand executives are optimistic about mobile, loyalty and digital menu initiatives.

KFC's fast casual concept not expected to cannibalize original brand

by Alicia Kelso — Editor, QSRWeb.com

KFC eleven aims to create a food culture that provides more choices and flavors, according to its director of Development.

QSR employees bringing wage protests to seven cities

by Alicia Kelso — Editor, QSRWeb.com

The organized strike was announced the same day a new report was released by the National Employment Law Project, showing that 2.2 percent of jobs in the…

Six ways to increase pickup and delivery online orders

Special discounts for pick-up orders, free items with group orders, and customers loyalty programs are all efficient techniques.

Wendy's CEO: More product innovation to come

by Alicia Kelso — Editor, QSRWeb.com

The brand will continue to work toward having fast casual-quality food and experience at a QSR price point.

Why one regional QSR chose a branded mobile payment app

Now, offering an app that replicates website content won't surprise and delight your customers, nor will accepting the same payment app as the cafe down…

Gluten-free suppliers find the missing flavor piece

by Alicia Kelso — Editor, QSRWeb.com

After jumping the availability, affordability and flavor hurdles, gluten-free adopters now just need to figure out the safety component.

McDonald's CEO: 'We expect remainder of 2013 to remain challenging'

by Alicia Kelso — Editor, QSRWeb.com

In addition to pricing adjustments, McDonald's anticipates new product news and 'more suggestive' selling strategies at the order point to encourage trials.

Cat Cora: When starting a restaurant, 'test the waters and protect your idea'

by Alicia Kelso — Editor, QSRWeb.com

To ensure your passion won't diminish for your business, it's important to stay innovative and keep things fresh.

NFC technology will put the 'fast' back in 'fast food' (Commentary)

NFC adoption will accelerate in the restaurant industry in the form of payments, loyalty programs, customer reviews and more.

Baskin-Robbins' new store design showcases brand's heritage

by Alicia Kelso — Editor, QSRWeb.com

The updated store image will be introduced throughout the next several months and includes digital menu boards, new 'super-sized' graphics, a 'Heritage' wall…

Commentary: 4 tips for designing seasonal menus

Restaurants must feature menus that display what Mother Nature has to offer all year long.

Del Taco's rebranding effort focuses on quality/value balance

by Alicia Kelso — Editor, QSRWeb.com

The initiative also includes two new menu platforms, an updated restaurant design and operational changes to enhance the guest experience.

'Fancy' dining offers clues about next big menu trends (Commentary)

by Alicia Kelso — Editor, QSRWeb.com

Will grains, seeds and kale pops show up on chain menus? Possibly.

Yum! Brands Q2: Taco Bell, KFC U.S. have new product momentum

by Alicia Kelso — Editor, QSRWeb.com

The company is still reeling the effects of the avian flu and poultry supply issues in China.

A peek at Dunkin' Donuts' new restaurant designs

by Alicia Kelso — Editor, QSRWeb.com

The company allows franchisees to select individual elements from four design options.

Online reviewers identify dirtiest areas in a restaurant

Cintas Corporation compiled website reviews to come up with commonly overlooked cleaning concerns and how to remedy those concerns.