Digital menu boards in focus at InfoComm '13

by Christopher Hall — writer, self

Facial-recognition capabilities of some digital signage solutions allow restaurants to gather information on the demographics of the people looking at their…

5 things first-time visitors need to see on a restaurant's website

It is crucial to have high-quality photos on your site; low-quality photos can lead a new customer to think your restaurant is also low-quality.

Report: Limited-service restaurants fighting harder for customers

by Alicia Kelso — Editor, QSRWeb.com

According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as…

Engaged customers are 10 times more likely to visit a restaurant

To be most effective, communications have to be ongoing and not limited to when a customer dines.

How can restaurant operators manage a world of 'big data?'

by Alicia Kelso — Editor, QSRWeb.com

Concerns remain about how to turn all of that information into actionable items.

7 tips to make it easy for customers to find your restaurant

It's important for your business to show up in online searches.

Dairy Queen expands new restaurant design

by Alicia Kelso — Editor, QSRWeb.com

The DQ Grill & Chill restaurant interior is highlighted by the modern open-air grill and separate "Grill" and "Chill" sections, comfortable booth seating and…

Using flavor to upgrade menus

On-trend flavors can entice customers to return.

Consumers driving the need for restaurants to adopt mobile solutions

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.

Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.

How to navigate back-office technology options

by Alicia Kelso — Editor, QSRWeb.com

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

Commentary: What you can learn from Panera's 'hidden menu'

Does having a secret menu make sense? The answer is, possibly.

NoshList CEO: 'Mobile is about to change everything about restaurants'

by Alicia Kelso — Editor, QSRWeb.com

Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.

Restaurant execs: Social media requires response, risk taking

by Alicia Kelso — Editor, QSRWeb.com

While likes and followers are important, the key metric is if something is shared.

Study: Six out of 10 most visited U.S. businesses are QSRs

A new study released by Placed found that limited-service restaurants account for the majority of the most-visited businesses in America.

How to choose the right mobile marketing platform

by Cherryh Cansler — Editor, FastCasual.com

Mobile marketing execs explain why their platforms are the best option to run your loyalty programs.

Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

Restaurant brands pitch in for Oklahoma tornado relief

by Alicia Kelso — Editor, QSRWeb.com

Chains have been handing out food to victims and first responders, as well as directing their social fan base to relief organizations.

NRA Show '13: Energy-efficient equipment proves its ROI

by Alicia Kelso — Editor, QSRWeb.com

Time-saving, energy-saving and data-mining are the big equipment stars this year.

McDonald's defends nutritional options, children's marketing

by Alicia Kelso — Editor, QSRWeb.com

The company plans between 1,500 and 1,600 new restaurants this year, most of which will open in new and emerging international markets.