10 start-up tips for restaurant operators

Start with a small menu and as you grow and learn what your customers are demanding, find a happy medium with menu size and what your kitchen can deliver.

MasterCard drives dining with a purpose

by Alicia Kelso — Editor, QSRWeb.com

Restaurants provided opportunity to join MasterCard and Stand Up to Cancer

Restaurant industry applauds delay of Obamacare employer mandate

by Alicia Kelso — Editor, QSRWeb.com

Businesses with 50-plus employees now have an extra year to comply with coverage.

QSR menu trends of 2013 (so far)

by Alicia Kelso — Editor, QSRWeb.com

Brands are focusing on value platforms and the three B's — bread, breakfast and beverages.

Restaurant groups applaud Senate immigration bill, call for stronger verification

by Alicia Kelso — Editor, QSRWeb.com

Congress is expected to take up immigration reform in July.

Commentary: Chick-fil-A on the defensive again after anti-gay marriage tweet

by Alicia Kelso — Editor, QSRWeb.com

Dan Cathy, president and COO, tweets his disapproval over the Supreme Court ruling, conjuring up a controversery that had all-but gone away for the chain.

Game on: How restaurants can power up loyalty strategy

Loyalty gaming must be fun and simple, with rewards that link back to genuine in-restaurant experiences.

Popeyes to take advantage of QSR's 'wide open' seafood space

by Alicia Kelso — Editor, QSRWeb.com

The company is also expecting its strongest year for unit growth this year.

5 things mobile payments vendors don't want you to ask

The man behind the Starbucks mobile payments implementation tells restaurant owners what they need to ask their mobile payments vendors.

Frozen desserts: What fast casuals can learn from QSRs

To win the ice cream fans over, find a niche that your competitors can't.

Digital menu boards in focus at InfoComm '13

by Christopher Hall — writer, self

Facial-recognition capabilities of some digital signage solutions allow restaurants to gather information on the demographics of the people looking at their…

5 things first-time visitors need to see on a restaurant's website

It is crucial to have high-quality photos on your site; low-quality photos can lead a new customer to think your restaurant is also low-quality.

Report: Limited-service restaurants fighting harder for customers

by Alicia Kelso — Editor, QSRWeb.com

According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as…

Engaged customers are 10 times more likely to visit a restaurant

To be most effective, communications have to be ongoing and not limited to when a customer dines.

How can restaurant operators manage a world of 'big data?'

by Alicia Kelso — Editor, QSRWeb.com

Concerns remain about how to turn all of that information into actionable items.

7 tips to make it easy for customers to find your restaurant

It's important for your business to show up in online searches.

Dairy Queen expands new restaurant design

by Alicia Kelso — Editor, QSRWeb.com

The DQ Grill & Chill restaurant interior is highlighted by the modern open-air grill and separate "Grill" and "Chill" sections, comfortable booth seating and…

Using flavor to upgrade menus

On-trend flavors can entice customers to return.

Consumers driving the need for restaurants to adopt mobile solutions

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.

Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.