QSRs respond to a growing demand for ethnic cuisine

Limited-service restaurants are seeing success with ethnic concepts by touting freshness, quality and flavor, as well as small authentic cues that add…

New York's QSR employees return to work after wage protest

by Alicia Kelso — Editor, QSRWeb.com

'Fast Food Forward' movement is growing slowly through volunteer, social media efforts.

Vegas Baby, Vegas: Loyalty Lessons from Sin City

There are three things restaurant owners can learn from rewards programs at casinos.

How to get results from the mobile restaurant user

A mobile optimized website and a sound mobile marketing strategy provide a firm foundation for creating more restaurant sales.

How one restaurant brand uses digital menu boards to engage guests

With its new solution, Boloco guests can play games while they wait for their food.

Jack in the Box turns in strongest sales year since 2007

by Alicia Kelso — Editor, QSRWeb.com

Operational improvements contributed to sales increases.

Krispy Kreme experiences sizeable traffic lift

by Alicia Kelso — Editor, QSRWeb.com

Third quarter same-store sales jumped 6.8 percent without any pricing assistance.

Lower costs lead to more digital menu board deployments

Founders of restaurant chain say it's now hard to justify not deploying the technology.

Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

Restaurants adapting Facebook ordering integration

by Alicia Kelso — Editor, QSRWeb.com

Nearly 100 percent of restaurant brands will be on Facebook within the next two years.

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

Wendy's offering image activation incentive to franchisees

by Alicia Kelso — Editor, QSRWeb.com

The chain is working on menu costs by focusing on perceived quality.

Popeyes continues to gain market share in QSR space

by Alicia Kelso — Editor, QSRWeb.com

The chain turned in a 6.8 percent increase in same-store sales during Q3.

Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

Report: Menu deals no longer driving restaurant visits

Operators should examine their value proposition, leverage the convenience factor of restaurants and offer variety.

How a digital loyalty program can help a smaller chain compete

Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…

Restaurant marketing calendars include Election Day promotions

by Alicia Kelso — Editor, QSRWeb.com

Many chains are giving away freebies to customers who can prove they voted.

4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

Restaurant apps evolve into interactive information providers

by Alicia Kelso — Editor, QSRWeb.com

Informational apps are more effective at impacting purchasing decisions than entertainment apps.

Burger King adds operations coaches for consistent experience

by Alicia Kelso — Editor, QSRWeb.com

New menu and marketing initiatives continue to yield positive results.