Features
Q&A: The evolution of online ordering
NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.
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Restaurants adapting Facebook ordering integration
by Alicia Kelso — Editor, QSRWeb.com
Nearly 100 percent of restaurant brands will be on Facebook within the next two years.
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Commentary: What merchants want from mobile commerce
The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.
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Wendy's offering image activation incentive to franchisees
by Alicia Kelso — Editor, QSRWeb.com
The chain is working on menu costs by focusing on perceived quality.
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Popeyes continues to gain market share in QSR space
by Alicia Kelso — Editor, QSRWeb.com
The chain turned in a 6.8 percent increase in same-store sales during Q3.
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Restaurant industry steps up franchising incentives for military veterans
by Alicia Kelso — Editor, QSRWeb.com
Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.
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Report: Menu deals no longer driving restaurant visits
Operators should examine their value proposition, leverage the convenience factor of restaurants and offer variety.
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How a digital loyalty program can help a smaller chain compete
Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…
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Restaurant marketing calendars include Election Day promotions
by Alicia Kelso — Editor, QSRWeb.com
Many chains are giving away freebies to customers who can prove they voted.
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4 new technologies now serving restaurants
CEOs tell you why your restaurants need new solutions.
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Restaurant apps evolve into interactive information providers
by Alicia Kelso — Editor, QSRWeb.com
Informational apps are more effective at impacting purchasing decisions than entertainment apps.
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Burger King adds operations coaches for consistent experience
by Alicia Kelso — Editor, QSRWeb.com
New menu and marketing initiatives continue to yield positive results.
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Restaurant chains brace for Hurricane Sandy
by Alicia Kelso — Editor, QSRWeb.com
Contingency plans put into place; franchisees told to heed local warnings.
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9 best practices for restaurant operators
by Christopher Hall — w, t
A foodservice expert delivers tips on how to maximize performance by taking care of the basics.
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Dunkin' embraces 5 strategies to navigate tricky environment
by Alicia Kelso — Editor, QSRWeb.com
Company's third quarter comp sales up across all four segments; guest and ticket counts rise.
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2013 food trend predictions begin trickling in
by Alicia Kelso — Editor, QSRWeb.com
Look for fast casual rebranding, bread experimentation and more snacking.
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Taco Cabana showcases new restaurant design
by Alicia Kelso — Editor, QSRWeb.com
The company's 160 locations are expected to be remodeled by early 2014.
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Waking up to late night
As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.
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Digital signage taking a big bite out of the restaurant space
by Christopher Hall — w, t
Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.
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3 tips for creating an effective mobile website
Mobile website visitors are in a rush; make sure all of the information they need is easily and quickly accessible.
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