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Features

Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

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Report: Menu deals no longer driving restaurant visits

Operators should examine their value proposition, leverage the convenience factor of restaurants and offer variety.

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How a digital loyalty program can help a smaller chain compete

Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…

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Restaurant marketing calendars include Election Day promotions

by Alicia Kelso — Editor, QSRWeb.com

Many chains are giving away freebies to customers who can prove they voted.

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4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

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Restaurant apps evolve into interactive information providers

by Alicia Kelso — Editor, QSRWeb.com

Informational apps are more effective at impacting purchasing decisions than entertainment apps.

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Burger King adds operations coaches for consistent experience

by Alicia Kelso — Editor, QSRWeb.com

New menu and marketing initiatives continue to yield positive results.

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Restaurant chains brace for Hurricane Sandy

by Alicia Kelso — Editor, QSRWeb.com

Contingency plans put into place; franchisees told to heed local warnings.

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9 best practices for restaurant operators

by Christopher Hall — w, t

A foodservice expert delivers tips on how to maximize performance by taking care of the basics.

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Dunkin' embraces 5 strategies to navigate tricky environment

by Alicia Kelso — Editor, QSRWeb.com

Company's third quarter comp sales up across all four segments; guest and ticket counts rise.

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2013 food trend predictions begin trickling in

by Alicia Kelso — Editor, QSRWeb.com

Look for fast casual rebranding, bread experimentation and more snacking.

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Taco Cabana showcases new restaurant design

by Alicia Kelso — Editor, QSRWeb.com

The company's 160 locations are expected to be remodeled by early 2014.

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Waking up to late night

As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.

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Digital signage taking a big bite out of the restaurant space

by Christopher Hall — w, t

Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.

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3 tips for creating an effective mobile website

Mobile website visitors are in a rush; make sure all of the information they need is easily and quickly accessible.

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Driving big business with loyalty programs

by Christopher Hall

Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.

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Technology, value emerge as McDonald's priorities in tight market

by Alicia Kelso — Editor, QSRWeb.com

CEO discusses Q3's soft sales and customer service initiatives, including a greater focus on mobile initiatives.

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Sonic gets a sales bump from multiple daypart promotions

by Alicia Kelso — Editor, QSRWeb.com

The chain's product pipeline in 2013 will include unique products that will be featured through a national campaign.

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Commentary: 5 tips to maximize digital menu board ROI

Operators are moving forward in their use of digital menu boards for the cost savings, greater revenues, reduced perceived wait times, flexibility and…

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Chains testing thermal technology to achieve quicker dine-in service

Non-intrusive infrared sensors installed over the waiting line area in the restaurant monitor customers as they wait to order, providing data that identifies…

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