Popeyes' executives outline path to continued success

by Alicia Kelso — Editor, QSRWeb.com

Analyst Day examines company's five-pillar approach behind a "You Ain't Seen Nothing Yet" theme.

Using digital menu boards to drive revenues

by Christopher Hall — writer, self

A recent webinar hosted by DigitalSignageToday.com looked at how the new technology can drive higher efficiencies.

Report: Food industry franchising profitability on the rise

by Alicia Kelso — Editor, QSRWeb.com

More than 70 percent of franchisees surveyed said they would recommend their brand to other candidates – a strong indicator of job satisfaction.

Hooked up: More Restaurants offering free Wi-Fi

Fast casual brands and QSRs are embracing Wi-fi now more than ever for two reasons. It's now easy to deploy and customers expect it.

NYC approves soda ban; restaurant association responds

by Alicia Kelso — Editor, QSRWeb.com

Big-margin soft drinks are good for operators' bottom lines.

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

How one QSR maintains a low employee turnover rate

by Alicia Kelso — Editor, QSRWeb.com

Lion's Choice president discusses company's competitive benefits and strong culture.

Commentary: How to build customer demand counter-intuitively

By limiting capacity, while maintaining good quality and service, operators can assure that demand remains high.

Not tracking social media ROI is your fault

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If you're looking to place blame for why you can't measure social media ROI in your company, grab a mirror.

NRA to share food safety tips online, FCES

by Cherryh Cansler — Editor, FastCasual.com

NRA's William Weichelt will speak about food safety at Fast Casual Executive Summit; free training materials are available at the organization's…

A look at QSR August 2012 product launches

by Alicia Kelso — Editor, QSRWeb.com

Chicken innovations were popular during the month.

Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

Time for QSRs to adopt an omnichannel customer engagement strategy

by Christopher Hall — writer, self

Today's selling environment calls for an omnichannel strategy that cuts across digital signage to mobile to online media and is consistent with the in-store…

Foodservice habits of the college Millennial becoming clear

by Alicia Kelso — Editor, QSRWeb.com

Culinary preferences, such as meatless and global cuisines should influence industry for a long time.

Krispy Kreme aims to create more doughnut occasions

by Alicia Kelso — Editor, QSRWeb.com

Company will also continue to ramp up specialty beverage platform.

How to fight for more social media resources in your company

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Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

Rita's, Bojangles among fastest growing U.S. companies

by Alicia Kelso — Editor, QSRWeb.com

Inc.'s Top 500 list's food and beverage category dominated by fast casual brands.

McDonald's takes the lead in clarifying normal portion sizes

Giving consumers the tools to make informed decisions, with a little work to reorganize menus and product offerings, will be more successful than limiting…