News & Media From Alicia Kelso

QSRs jump on creative agency carousel

by Alicia Kelso — Editor, QSRWeb.com

Burger King is just one of a handful of QSRs shifting its creative duties around so far this year.

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Sonic turns to technology to enhance personalized service

by Alicia Kelso — Editor, QSRWeb.com

A deep product pipeline has allowed the brand to better compete with fast casual restaurants, execs say.

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Gone in a Flash: Restaurant websites abandoning Adobe's platform

by Alicia Kelso — Editor, QSRWeb.com

Flash is not compatible with Apple products and is not ideal in Google searches.

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QSRweb.com's most popular stories of the year

by Alicia Kelso — Editor, QSRWeb.com

This year, readers were interested in menu trends, marketing campaigns, restaurant designs and emerging technologies.

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What's on the menu for 2014? Restaurant execs make their predictions

by Alicia Kelso — Editor, QSRWeb.com

Snacking innovation, sausage and Southern influences on the QSR radar.

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QSR executives reflect on the top culinary stories of the year

by Alicia Kelso — Editor, QSRWeb.com

Spicy, barbecue, breads and local ingredients led research and development lists this year.

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10 QSR stories in 2013 that had nothing to do with food

by Alicia Kelso — Editor, QSRWeb.com

Value menus and mobile platforms dominated QSR initiatives in 2013.

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QSR's social media hits and misses in 2013

by Alicia Kelso — Editor, QSRWeb.com

Brands are tapping into newer social channels, while some employees still don't grasp the consequences of sharing.

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Yum! Analyst Day: Taco Bell mobile ordering to roll out in '14

by Alicia Kelso — Editor, QSRWeb.com

Taco Bell plans to unveil is most robust product pipeline ever, including extensions of the Cantina Bell line.

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Yum! Analyst Day: KFC turns to 'holistic' plan for more innovation

by Alicia Kelso — Editor, QSRWeb.com

'If we can keep our lead in emerging markets, it is a mathematical certainty this will be biggest brand in world.'

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NRA menu trend predictions for '14: Local, healthy, sustainable

by Alicia Kelso — Editor, QSRWeb.com

Children's nutrition falls slightly from last year, while gluten-free jumps a few spots on the list.

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Krispy Kreme coffee platform drives sales lift

by Alicia Kelso — Editor, QSRWeb.com

The company has high aspirations for its retail coffee line, according to CEO James Morgan.

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Which digital marketing channels generate the most ROI?

by Alicia Kelso — Editor, QSRWeb.com

Brands build habit and frequency by marketing on a one-to-one basis.

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Burger King CFO: QSRs will need digital ordering platforms sooner than later

by Alicia Kelso — Editor, QSRWeb.com

All expenses at BK are examined line by line, person by person, for a discipline that has led to more efficiency.

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Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

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Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.

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CEO: Loyalty, brand engagement trends behind EMN8's rebrand

by Alicia Kelso — Editor, QSRWeb.com

A loyalty solution helps marketers have a 'real view' of customers' behavior, and allows them to engage more.

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Subway franchisees explore off-site business via mPOS platform

by Alicia Kelso — Editor, QSRWeb.com

The pay-at-location functionality has franchisees using the solution at community events and for catering.

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2014 predictions: Will the Paleo diet be the next gluten-free?

by Alicia Kelso — Editor, QSRWeb.com

Wise operators check out farmers' markets, night markets and truck rodeos to see what's selling.

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