News & Media
Del Taco floats diners $1 treats for Drive-thru Day
July 18, 2019
Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…
read nowPlant-based QSR, Superfood Holdings, names former Panera, Pieology exec as CEO
July 18, 2019
Organic, plant-based clean food QSR, Superfood Holdings, has named industry veteran and former Pieology and Panera executive, Clay Sanger as CEO, less than a…
read nowUpserve teams with OnDeck to speed financing to restaurants
July 17, 2019
Upserve, a restaurant management platform, will provide online financing options from OnDeck, an online lender to small businesses, under a partnership between…
read now
The toll it takes when QSR customers 'lose it' on employees
by S.A. Whitehead — Food Editor, Net World Media Group
'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…
read nowMcDonald's expands delivery in Houston via DoorDash
July 17, 2019
McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said.
read nowTaco Bell, T-Mobile pair up for 3-day T-MoBell stores
July 17, 2019
Taco Bell has partnered with T-Mobile, for a three-day, three-city promotion starting July 23 to create the two companies' first T-MoBell stores, a news…
read now
Biggest Chinese delivery provider launches national charity for riders'/drivers' children
July 17, 2019
The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…
read now
QSR plant-based burgers orders spike 10% over last year
July 17, 2019
QSR orders for plant-based burgers shot up 10% this year over last, to a whopping 228 million servings according to new data from the NPD Group. That's a far…
read nowKahala, DoorDash partnership brings 25+ brands to nation's doors
July 16, 2019
Kahala Brands — parent company of Cold Stone Creamery, sweetFrog and 28 other limited service brands — announced a nationwide partnership with on-demand…
read now
Church's 2019 sales take flight thanks to Bourbon Black Pepper Smokehouse Chicken LTO
July 16, 2019
Church's Chicken is crediting the re-launch of its Bourbon Black Pepper Smokehouse Chicken LTO with giving the brand a 4.2% lift in sales over the course of…
read nowKFC commits to chicken welfare standards in UK by 2026
July 16, 2019
KFC has become the first fast food chain in the U.K. to say it will comply with an animal welfare standard known as the European Chicken Commitment, which was…
read nowQSR kiosk use increasing across age groups, brands, Tillster study says
July 16, 2019
QSR kiosk ordering use is increasing, according to digital ordering provider, Tillster, which just released its 2019 Self-Service Kiosk Index, showing what it…
read now
Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'
by Cherryh Cansler — Editor, FastCasual.com
July 15, 2019
Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…
read now
Does your QSR's online ordering partner have these 4 key qualities?
by Robert Kim
Selecting a food ordering app should be done with great consideration to whether the company you're considering is almost as invested in your success as you…
read now
Domino's AI pizza checker boosts customer quality scores 15% a month in
July 15, 2019
Domino's Australia said its AI/machine learning order accuracy tool — the so-called "DOM Pizza Checker" — is turning in some pretty amazing results, just…
read now
Pieology: How a Navy Seal + vegan pies can build a better pizza brand
by S.A. Whitehead — Food Editor, Net World Media Group
Leadership at Pieology sees the same kind of clear skies in the brand's future that its Southern California home is known for, and on this week's podcast, CMO…
listen nowThe weather effect: Report tracks weather trends related to dining traffic
July 12, 2019
Rain tends to spawn traffic at noodle and ramen QSRs, while so-called "indulgent" brands — along the lines of bakeries and frozen yogurt shops — are nearly…
read nowReport: Global QSR to top $690 billion by 2022
July 12, 2019
Zion Market Research latest findings show the global fast food market in 2016 weighed in at $539.63 billion, and should cross the $690.80 billion mark in 2022…
read now
Sure, you're marketing to the individual diner, but what about the 'diners'?
by S.A. Whitehead — Food Editor, Net World Media Group
Marketing to the individual and "knowing the diner" are familiar terms to restaurateurs, but new University of Virginia research shows brand leaders must also…
read nowHalf of US Subways to get new look by next year
July 11, 2019
Subway said today it intends to remodel some 10,500 U.S. Subway restaurants by the end of 2020, roughly half its presence nationwide. The company said in a…
read now
