QSR, fast casual pricing: You said they're pulling farther apart

July 11, 2019

Earlier this week, we asked readers of Restaurant Operator Daily whether they thought fast casual brands and QSRs were getting closer or further apart in their…

Third-Party Delivery: Blessing or Technology Curse for Operators?

The proliferation of third-party delivery companies has fundamentally changed the restaurant industry, and as a result, consumer expectations about food…

HotSchedules teams with Fourth on restaurant/hospitality management solutions

July 10, 2019

HotSchedules, a provider of workforce and inventory management solutions for the restaurant industry, and Fourth, a provider of a hospitality workforce…

El Pollo Loco 'over-stuffs' its summer LTOS

July 10, 2019

El Pollo Loco, Inc. added a $5 Crunchy Nacho Overstuffed Quesadilla as the latest addition to its L.A. Mex offerings that blend Mexican and Los Angeles…

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Cinnaholic expects 50 units open by year's end

July 10, 2019

Gourmet cinnamon roll bakery, Cinnaholic, said the first half of this year has been a growth record-breaker for the chain, which has opened 10 franchise…

McDonald's US owners: Give us 'premium' chicken sandwich, drop dollar drinks

July 10, 2019

"A chicken sandwich at McDonald's should be our top priority." That was the word from the board of a group of independent U.S. McDonald's franchisees. The…

Taco Bell opens 1st freestanding cantina to 'wave reviews,' dude!

July 9, 2019

Taco Bell said it's going full-steam ahead with its cantina concept restaurants, with plans to open the alcohol-serving renditions of the brand in Boston, Fort…

At 100 years, A&W free 'Float Day' honors its beginnings by honoring veterans

July 9, 2019

Squarely in the middle of the dog days of summer, A&W Restaurants reminds the world that it's okay to just "float on" amidst the heat with its annual…

Roy Rogers 'saddles up' with DoorDash in Maryland, Virginia

July 9, 2019

Roy Rogers has partnered exclusively with third-party delivery provider, DoorDash, to deliver the chain's offerings to customers near its Maryland and Virginia…

Former McDonald's COO named Papa John's chief restaurant operations officer

July 9, 2019

A veteran McDonald's executive will take the reins of guiding Papa John's North American corporate and franchise restaurants when Jim Norberg steps into the…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

Consumers say, 'Summertime 'n' the eatin' out's fine

July 4, 2019

Think consumers have totally traded eating out for ordering from home and eating in? Think again. A recent Lightspeed survey of 2,000 U.S. and Canadian…

UberEats adds dine-in

July 3, 2019

UberEats has added an option in several cities to allow diners to order ahead for their dining in reservations, according to Eater, which said the option…

Cheap burgers are getting harder to find

July 3, 2019

Grabbing a cheap burger isn't easy as it used to be as prices are increasing at a faster rate than the average entree, according to Technomic's 2019 Burger…

Rise, Fall, & Rebirth of Modern POS

Your POS is the heartbeat of your organization. Are you maximizing it to drive menu efficiencies and data-driven experiences?

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Nestle to craft blockchain tracking solution

July 3, 2019

Nestle has partnered with OpenSC, a blockchain platform built by WWF-Australia and The Boston Consulting Group Digital Ventures, to allow customers to track…

It's all in the image: Pump up the power of QSR social media pictures

by Ashley Davidson — Senior Director, Media & Industry Relations, Fish Consulting

If a picture is worth a thousand words, what are the images your QSR uses on social media saying? These five social media image pointers are a great place to…

Roy Rogers hires franchise business consultant

July 3, 2019

A longtime restaurant leader with brands like Starbucks, Boston Market, Potbelly Sandwich and Pizzeria Vetri has been named as Roy Rogers new franchise…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…