PepsiCo launches digital foodservice lab to help operators

May 20, 2019

PepsiCo, Inc. has launched a digital suite, PepsiCo Foodservice Digital Lab, to connect foodservice operators with the companies, services, insights and…

From Chick-fil-A to Mongolian stir-fry: Rethinking the remodel for limited-service franchises

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

Why QSRs might want to save giveaways —  quite literally — for a rainy day

May 20, 2019

A recent Ohio State University study of reviews on 32 Florida restaurants found that rainy days resulted in many more bad reviews than dry days. According to a…

Wow Bao tops FastCasual's list of Top 100 Movers & Shakers

Five Guys takes home the Fast Casual Excellence in Food Safety Award.

How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

Delivery-only wings brand takes flight with a little lift from Uber Eats data

by S.A. Whitehead — Food Editor, Net World Media Group

"Have wings, will party." That could be the anthem of just about any sports enthusiast anywhere, and certainly in bustling New York City. Today, we talk with…

Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

AI-powered dietary tool aims to amp up restaurant margins, satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

KFC, Pizza Hut, Carl's Jr workers striking in New Zealand

May 17, 2019

In New Zealand, hundreds of KFC, Carl's Jr. and Pizza Hut frontline workers are striking this weekend through 2 a.m. local time. The workers are employees of…

Church's reopens Mississippi, South Carolina, Texas stores

May 17, 2019

Church's Chicken is reopening three stores this weekend in Mississippi, South Carolina and Texas, including one corporately owned property and two separate…

National Restaurant Association seeking CEO as Sweeney announces departure

May 17, 2019

National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…

Jack in the Box chooses securitization over sale

May 16, 2019

Jack in the Box Inc. said today it won't sell but will enact a capital structure in the form of a securitization, concluding a previously announced initiative…

American Express gets in the restaurant CRM business with purchase of Resy

May 16, 2019

American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.

Taco Bell to open (what may be) the 1st QSR hotel

May 16, 2019

And now from Taco Bell, which brought you the teeny weeny branded-bikini and a Las Vegas wedding chapel, comes what may be the first fast food-branded hotel.

FDA investigates, advises disposal of tahini used by restaurants

May 16, 2019

Federal, state and local health authorities are investigating a multistate outbreak of Salmonella Concord illnesses linked to Karawan Tahini and Halva brand…

Nathan's Famous hires Subway exec as SVP

May 16, 2019

Nathan's Famous has hired former Subway Vice President/North America James Walker as the brand's senior vice president/restaurants. At Subway, Walker oversaw…

Toast introduces payroll and management solution

May 15, 2019

Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…

NPD: Burgers still America's favorite sandwich, chicken gaining ground

May 15, 2019

Burgers have been a top item ordered at U.S. restaurants for decades, but chicken sandwiches have come on strong over the last several years, according to The…

Gas stations eating into fast food market share

May 15, 2019

Fast food restaurants have always been the go-to for a quick bite, but gas station convenience stores are coming on strong by improving their options. And…

'Paying' fair: The push for restaurants, retailers to take cash

by David Jones — Editor, Networld Media Group

The push is on in U.S. cities and states to mandate that restaurateurs and other merchants accept cash to ensure equal accessibility to everyone. What's…