White Castle signs on Plexure for loyalty, engagement

July 22, 2019

White Castle has signed on with New Zealand-based Plexure Group to provide mobile engagement and loyalty capabilities to the burger chain's nearly 400 U.S.

McDonald's joins blockchain pilot to improve ad spend efficiency, supply chain transparency

July 22, 2019

McDonald's is among three brands studying how blockchain solutions can provide clarity around advertising spending and better transparency of supply chains.

Embracing Restaurant Technology

Technology has been a part of the foodservice industry for decades, but its role in profitable operations is becoming increasingly prominent.

Presented by FastCasual.com

From food trucks to popping pearls, Wetzel's Pretzels CEO sees bright future

In the twists and turns of everyday QSR operations, few brands get more twisted, tasty and fun than West Coast-born and bred, Wetzel's Pretzels. On this week's…

SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

Are QSR employees being trained to handle customer abuse? Our readers were split

July 19, 2019

Earlier this week — following a QSRweb story around the incidence, severity and effects abusive customers have on fast food employees — we asked readers…

McDonald's OKs dividend, expands youth career initiative

July 19, 2019

The world's biggest QSR, McDonald's, said it will pay out a quarterly cash dividend relative to its Q2 financial results. The company board declared a…

Raw seafood recall for Texas, Louisiana restaurants

July 19, 2019

The FDA advises all restaurant that have received Topway Enterprises Inc. or Kazy’s Gourmet ready-to-eat raw seafood products — particularly salmon and…

Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

Subway puts Cornell MBAs to work on waste reduction

July 18, 2019

Subway and students in Cornell University's M.B.A. program are working together to come up with new ways to cut the brand's waste. Cornell graduate M.B.A.

Del Taco floats diners $1 treats for Drive-thru Day

July 18, 2019

Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…

Plant-based QSR, Superfood Holdings, names former Panera, Pieology exec as CEO

July 18, 2019

Organic, plant-based clean food QSR, Superfood Holdings, has named industry veteran and former Pieology and Panera executive, Clay Sanger as CEO, less than a…

Upserve teams with OnDeck to speed financing to restaurants

July 17, 2019

Upserve, a restaurant management platform, will provide online financing options from OnDeck, an online lender to small businesses, under a partnership between…

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

McDonald's expands delivery in Houston via DoorDash

July 17, 2019

McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said. 

Taco Bell, T-Mobile pair up for 3-day T-MoBell stores

July 17, 2019

Taco Bell has partnered with T-Mobile, for a three-day, three-city promotion starting July 23 to create the two companies' first T-MoBell stores, a news…

Biggest Chinese delivery provider launches national charity for riders'/drivers' children

July 17, 2019

The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…

QSR plant-based burgers orders spike 10% over last year

July 17, 2019

QSR orders for plant-based burgers shot up 10% this year over last, to a whopping 228 million servings according to new data from the NPD Group. That's a far…

Kahala, DoorDash partnership brings 25+ brands to nation's doors

July 16, 2019

Kahala Brands — parent company of Cold Stone Creamery, sweetFrog and 28 other limited service brands — announced a nationwide partnership with on-demand…

Church's 2019 sales take flight thanks to Bourbon Black Pepper Smokehouse Chicken LTO

July 16, 2019

Church's Chicken is crediting the re-launch of its Bourbon Black Pepper Smokehouse Chicken LTO with giving the brand a 4.2% lift in sales over the course of…