KFC commits to chicken welfare standards in UK by 2026

July 16, 2019

KFC has become the first fast food chain in the U.K. to say it will comply with an animal welfare standard known as the European Chicken Commitment, which was…

QSR kiosk use increasing across age groups, brands, Tillster study says

July 16, 2019

QSR kiosk ordering use is increasing, according to digital ordering provider, Tillster, which just released its 2019 Self-Service Kiosk Index, showing what it…

Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Publisher, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Does your QSR's online ordering partner have these 4 key qualities?

by Robert Kim

Selecting a food ordering app should be done with great consideration to whether the company you're considering is almost as invested in your success as you…

Domino's AI pizza checker boosts customer quality scores 15% a month in

July 15, 2019

Domino's Australia said its AI/machine learning order accuracy tool — the so-called "DOM Pizza Checker" — is turning in some pretty amazing results, just…

Pieology: How a Navy Seal + vegan pies can build a better pizza brand

by S.A. Whitehead — Food Editor, Net World Media Group

Leadership at Pieology sees the same kind of clear skies in the brand's future that its Southern California home is known for, and on this week's podcast, CMO…

The weather effect: Report tracks weather trends related to dining traffic

July 12, 2019

Rain tends to spawn traffic at noodle and ramen QSRs, while so-called "indulgent" brands — along the lines of bakeries and frozen yogurt shops — are nearly…

Report: Global QSR to top $690 billion by 2022

July 12, 2019

Zion Market Research latest findings show the global fast food market in 2016 weighed in at $539.63 billion, and should cross the $690.80 billion mark in 2022…

Sure, you're marketing to the individual diner, but what about the 'diners'?

by S.A. Whitehead — Food Editor, Net World Media Group

Marketing to the individual and "knowing the diner" are familiar terms to restaurateurs, but new University of Virginia research shows brand leaders must also…

Half of US Subways to get new look by next year

July 11, 2019

Subway said today it intends to remodel some 10,500 U.S. Subway restaurants by the end of 2020, roughly half its presence nationwide. The company said in a…

QSR, fast casual pricing: You said they're pulling farther apart

July 11, 2019

Earlier this week, we asked readers of Restaurant Operator Daily whether they thought fast casual brands and QSRs were getting closer or further apart in their…

Third-Party Delivery: Blessing or Technology Curse for Operators?

The proliferation of third-party delivery companies has fundamentally changed the restaurant industry, and as a result, consumer expectations about food…

HotSchedules teams with Fourth on restaurant/hospitality management solutions

July 10, 2019

HotSchedules, a provider of workforce and inventory management solutions for the restaurant industry, and Fourth, a provider of a hospitality workforce…

El Pollo Loco 'over-stuffs' its summer LTOS

July 10, 2019

El Pollo Loco, Inc. added a $5 Crunchy Nacho Overstuffed Quesadilla as the latest addition to its L.A. Mex offerings that blend Mexican and Los Angeles…

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Cinnaholic expects 50 units open by year's end

July 10, 2019

Gourmet cinnamon roll bakery, Cinnaholic, said the first half of this year has been a growth record-breaker for the chain, which has opened 10 franchise…

McDonald's US owners: Give us 'premium' chicken sandwich, drop dollar drinks

July 10, 2019

"A chicken sandwich at McDonald's should be our top priority." That was the word from the board of a group of independent U.S. McDonald's franchisees. The…

Taco Bell opens 1st freestanding cantina to 'wave reviews,' dude!

July 9, 2019

Taco Bell said it's going full-steam ahead with its cantina concept restaurants, with plans to open the alcohol-serving renditions of the brand in Boston, Fort…

At 100 years, A&W free 'Float Day' honors its beginnings by honoring veterans

July 9, 2019

Squarely in the middle of the dog days of summer, A&W Restaurants reminds the world that it's okay to just "float on" amidst the heat with its annual…

Roy Rogers 'saddles up' with DoorDash in Maryland, Virginia

July 9, 2019

Roy Rogers has partnered exclusively with third-party delivery provider, DoorDash, to deliver the chain's offerings to customers near its Maryland and Virginia…