Last call: Nominations closing soon for 2025 Perfect Pitch

June 2, 2025

Nominations close June 8.

Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app

by Mandy Wolf Detwiler — Editor, Networld Media Group

Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for…

Lee's Famous Recipe Chicken opens in Upper Sandusky, Ohio

May 30, 2025

Lee's Famous Recipe Chicken will open its latest restaurant in Upper Sandusky, Ohio, today, May 30th. The location is under the helm of Ryan and Wanda Hoehn.

5 reasons we built Ignite®

Meet Ignite. SMG’s AI-native platform built to unify brand, customer, and employee experience data. It’s smart, scalable, and designed to help brands move…

Whataburger brings back Pico de Gallo Burger at fans' behest

May 29, 2025

Whataburger has received four years and fan requests begging for the return of the Pico de Gallo Burger. The brand has brought back the burger for a limited…

Marco's Pizza launches national co-promotion with Sony Pictures' 'Karate Kid: Legends'

May 29, 2025

Marco's Pizza has partnered with Sony Pictures to create a promotion for its latest film, "Karate Kid: Legends" premiering in theaters on May 30, according to…

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

Baskin-Robbins teams up with candy brand Trolli for LTO

May 28, 2025

Baskin-Robbins is partnering with candy brand Trolli for its June Flavor of the Month. Trolli Sour Blast is Trolli's first-ever ice cream collaboration…

Graeter's Ice Cream pairs with amusement park King's Island for ice cream creation

May 28, 2025

Graeter's Ice Cream has created Beast Feast: Cookie Dough Unleashed, an LTO flavor inspired by King's Island's well-known rollercoaster, The Beast, according…

Why AI-powered CX is no longer optional

Learn how AI-powered experience management is now required to act on feedback faster, connect insights across departments, and deliver loyalty-driving…

Jollibee to make Oregon debut

May 27, 2025

Chicken chain Jollibee will make its Oregon debut with an opening in Hillsboro in the Portland area on Friday, May 30th, according to a press release.

Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

6 cool things on the NRA show floor

by Mandy Wolf Detwiler — Editor, Networld Media Group

The National Restaurant Association Show featured a wide variety of food, education and technology. Here are a few of the coolest tech products we found on the…

Lunchbox hosting 1-day catering summit in NYC

May 23, 2025

Restaurants hoping to grow their catering revenue and optimize off-premises operations may attend The Catering Leadership Summit, June 25, at Emmy Squared…

Taco Bell partners with Mike's Hot Honey to create spicy sauce

May 22, 2025

Taco Bell has released Mike's Hot Honey Diablo Sauce in partnership with Mike's Hot Honey. It's the first time Mike's Hot Honey has collaborated to create a…

Odd Burger's retail line enters 7-Eleven Canada

May 22, 2025

Odd Burger has received approval to list its retail product line at 7-Eleven Canada in more than 500 locations across the country, according to a press release.

The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

Rethinking customer experience: The power of experience design

Discover why designing CX from the beginning, where early decisions shape future interactions, is key to driving loyalty and long-term success

Del Taco launches brand refresh, boxes

May 21, 2025

Del Taco is debuting a bold new brand campaign as well as the launch of its El Big Boxes designed to bring customers value, according to a press release.

Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…