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News & Media

Taco Bell franchisee begins $39.9 million UK expansion

May 9, 2018

Taco Bell would not release further details, but confirmed it is working with multi-brand franchise group, Caskade Caterers, to build its presence in London.

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Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

by S.A. Whitehead — Food Editor, Net World Media Group

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to…

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McDonald's: All US stores serving fresh beef Quarter Pounders

May 8, 2018

As of today, McDonald's customers in the U.S. are now getting only fresh, not frozen, beef in Quarter Pounders, according to a company spokeswoman. Each burger…

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Do your QSR employees know laws on customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at QSR brands — don't know how to accommodate the needs of…

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Georgia McDonald's go 'Wild' with Happy Meals

May 8, 2018

Middle- and South Georgia McDonald's franchisees have partnered with Valdosta-based Wild Adventures Theme Park to put a free kid's ticket to the park in Happy…

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Bruster's taps analytics' powers with integrated loyalty program

May 8, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

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LTOs increasingly make the restaurant world go round

Limited-time offers not only drive sales, but drive customers to your brand and show you are an innovator in a market that increasingly demands constant menu…

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Jersey Mike's, Villa Italian Kitchen, Southwest team up to 'WOW' travelers

May 7, 2018

Jersey Mike's, Villa Italian Kitchen and Southwest Airlines partnered Wednesday to help feed Orlando-to-Denver flight passengers. Jersey Mike's and…

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Menu-labeling enforcement takes effect

May 7, 2018

As of today, restaurant chains with 20 or more stores must be following those long-delayed menu-labeling regulations or face the possibility of penalties. The…

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A crippling QSR leadership problem: Fear at the top

by Bobby Shaw — President, Bobby Shaw Consulting

The best leaders are those who hire and surround themselves with team members that they know and appreciate as being as good or even better than themselves.

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After lackluster Q1, new El Pollo Loco CEO vows better times ahead

May 4, 2018

The former Starbucks executive who assumed the leadership reins at El Pollo Loco in early March said things were going to change for the better after revealing…

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Del Taco closes books on 18th quarter of sales growth

May 4, 2018

Del Taco said its 2018 Q1 results show it has now reached 18 straight quarters of system-wide comparable sales growth, including a 3.7 percent boost this past…

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Toast launches tech to help streamline kitchen, FOH ops

May 3, 2018

Toast has unveiled Toast Go, a fully integrated point-of-sale, handheld device custom-built for restaurants, according to a press release. Toast Go combines…

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KFC brings shrimp to Middle East via 'Captain' Sanders

May 3, 2018

In the Middle East, KFC's famous colonel became "captain" for the day to introduce a seafood offering to customers there. KFC's shrimp addition is now being…

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Subway CEO exiting June 30

May 3, 2018

Subway CEO Suzanne Greco is retiring June 30, with the faltering chain's current Chief Business Development Officer Trevor Haynes stepping into the interim…

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Uncovering top 3 growth trends in foodservice

by Stephen Dutton — Analyst, Euromonitor International

While consumer spending is growing, the way consumers spend into foodservice is changing

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Jack in the Box president leaving to lead Boston Market

May 1, 2018

Former Jack in the Box president Frances Allen is replacing George Michel as CEO of Boston Market, according to a company press release.

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QSR operators: Are you getting a good deal on your financing?

Leasing and financing are critical tools for QSR brands as they open locations, expand existing ones or even refresh equipment for new menu items or better…

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Wetzel's Pretzels opening in China

April 30, 2018

Wetzel's Pretzels, which has 340 units, is taking on China with its first location in the massive country set to open in the middle of this year. The…

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McDonald's CEO: Q1 results prove brand 'becoming a better McDonald's'

April 30, 2018

McDonald's efforts to re-imagine itself to the liking of today's customers appears to be working, judging from Q1 results that featured a 5.5 increase in…

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