News & Media
The accidental franchisor: Eddie Flores Jr. kicks off Restaurant Franchising & Innovation Summit with candid look at L&L Hawaiian Barbecue
March 17, 2026
Eddie Flores Jr. transitioned from real estate to become the franchisor of L&L Hawaiian Barbecue, building a legacy based on the "aloha spirit" and family…
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Measuring the impact of culture change in the workplace
by Jim Knight — Founder & CEO, Knight Speaker
To successfully transform company culture, organizations must move beyond mission statements by tracking specific metrics — such as engagement, turnover and…
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White Castle broadens freezer aisle availability for Cheddar Bacon Cheese Slider
March 16, 2026
White Castle is expanding the retail distribution of its Cheddar Bacon Cheese Slider following a limited initial release last year.
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2025 tax season and OBBBA: What QSR operators need to know
by Tim Watt — Partner, Bennett Thrasher
Quick-service restaurant (QSR) operators must immediately update payroll systems and job classifications to handle the complex tracking and reporting…
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Grubhub, Wonder, Dexa launch 1st drone food delivery program in New Jersey
March 12, 2026
Grubhub, Wonder and Dexa will launch a drone delivery test program, beginning March 18, bringing delivery innovation to customers in New Jersey for the first…
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SPB Hospitality promotes Amanda Hyde to COO of Krystal
March 12, 2026
Krystal has promoted Amanda Hyde to chief operating officer reporting to parent company SPB Hospitality's Chairman and CEO G.J. Hart, according to a press…
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Pizza Hut launches platform for crust lovers, seeks crust connoisseur
March 12, 2026
Pizza Hut is launching Hut Crust, a new platform celebrating the recognizable crusts that have defined the brand for generations.
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Toast releases Q4 trends report, February price monitor
March 11, 2026
Toast has released its Q4 2025 Restaurant Trends Report and the February 2026 Menu Price Monitor.
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White Castle partners with Serve Robotics to deliver through Uber Eats
March 11, 2026
White Castle has partnered with Serve Robotics Inc. to delivery the brand's menu items via Serve's autonomous delivery robots on Uber Eats, according to a…
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The 4:30 am grind: How a cotton-field startup turned into an artisan pizza empire
by Mandy Wolf Detwiler — Editor, Connect Media
In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, talks to Joe Carlucci, founder and owner of Valentina's…
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Checkers & Rally's opens 2nd of 3 Las Vegas restaurants
March 9, 2026
Checkers & Rally's is prepping a restaurant opening in Las Vegas.
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HTeaO to make a splash in Gun Barrel City, Texas
March 9, 2026
HTeaO will host a grand opening celebration for its latest location in Gun Barrel City, Texas, on March 14.
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Chick-fil-A intros Jalapeño Ranch Club Chicken sandwich, Strawberry Hibiscus beverages
March 6, 2026
Chick-fil-A will add a new chicken sandwich and a line of strawberry hibiscus drinks to its national menu starting March 9, according to a press release.
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Marco's Pizza to open 80-plus stores in 2026
March 6, 2026
Marco's Pizza has plans to open more than 80 stores in 2026, aiming to surpass the 60 locations it debuted last year. The expansion strategy includes entries…
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How 'low-hire, low-hire' puts QSR employee experience in the hot seat
by Michael Spataro — SVP, Alliances and Employee Value Solutions, Legion Technologies
To maintain true workforce stability and avoid stagnation in a "low-hire, low-fire" market, quick-service restaurants must prioritize the employee experience…
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McDonald’s launches 'First Job Confessional' campaign to highlight workplace skills
March 5, 2026
McDonald's has launched its "First Job Confessional" campaign, a reality TV-inspired initiative debuting March 6 to coincide with National Employee…
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Del Taco launches plan to strengthen performance, innovation, reconnect with guests
March 5, 2026
Del Taco is launching an 18-month overhaul, titled "Project Sunrise," aimed at reversing recent menu changes and addressing negative guest feedback.
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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his…
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Tips, advice for selecting the right franchise location
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.
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Whataburger launches Strawberry Hibiscus Whatafresher
March 4, 2026
Whataburger has launched the Strawberry Hibiscus Whatafresher. The beverage joins the Whatafresher craft beverage lineup for a limited time, according to a…
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