Business Strategy and Profitability Features

Krystal building on legacy with new prototype

by Mandy Wolf Detwiler — Editor, Connect Media

Krystal is building on its legacy by remodeling six restaurants in Georgia with the brand's new prototype designed to bring in new and returning customers.

read now

Do you know what part of your marketing spend is actually working?

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…

read now

Wetzel’s Pretzels head of development: Snacking’s here to stay

by Mandy Wolf Detwiler — Editor, Connect Media

Wetzel's Pretzels is experiencing record growth outside of malls, emphasizing high-traffic spots and food trucks. The brand is focusing on both domestic and…

read now

Restaurant professionals make predictions for New Year 2025

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants will face a number of challenges in the new year. We talked to restaurant professionals to learn what's shaping 2025.

read now

QSRweb's Top 5 articles for 2024

by Mandy Wolf Detwiler — Editor, Connect Media

These were the Top 5 stories on QSRweb.com in 2024.

read now

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

read now

6 ways to increase the restaurant customer experience in QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

To increase restaurant customer experience, focus on the basics. From ambiance and prompt service to ensuring strong leadership through great managers, this…

read now

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Connect Media

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

read now

How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Connect Media

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

read now

3 Essential tips to hiring the right manager

by Vivian Wang — Founder & CEO, LANDED

Every restaurant needs a great manager. Having the right team is crucial to scaling revenue and achieving business longevity.

read now

How catering is increasing sales, actionable growth

by Mandy Wolf Detwiler — Editor, Connect Media

In a webinar sponsored by Checkmate, three experts look at how catering is increasing sales, trending upwards in its category and building its own business.

read now

How to reduce wait times in drive-thrus

by Mandy Wolf Detwiler — Editor, Connect Media

These six tips can reduce wait times at the drive-thru and increase speed and accuracy.

read now

Little Caesars aims to score big as NFL pizza sponsor

by Mandy Wolf Detwiler — Editor, Connect Media

Little Caesars has signed on as the Official Pizza Sponsor of the NFL. The partnership awards the Detroit-based pizza brand plenty of exposure and builds…

read now

Saigon Hustle wins The Perfect Pitch contest at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Saigon Hustle has won The Perfect Pitch, a "Shark Tank" style contest at the Fast Casual Executive Summit in Denver, Colorado.

read now

Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

by Mandy Wolf Detwiler — Editor, Connect Media

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how…

read now

8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

read now

Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Connect Media

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

read now

Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

read now