McDonald's Europe expects kiosks to increase jobs

More than 800 kiosks are taking orders -- not jobs -- at McDonald's restaurants throughout Europe.

Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Trending Now: The growth of see-through food

By Mindy Armstrong

McDonald’s franchisee embracing green efforts

by Alicia Kelso — Editor, QSRWeb.com

California operators working toward LEED Gold certification.

Where’s the beets? Vegetarian options rare in QSR segment

Analysts say the demand for vegetarianism isn't high enough to warrant a spot on the competitive menu space.

Chains use blogs to offer a kitchen perspective

by Alicia Kelso — Editor, QSRWeb.com

Arby's, Dunkin' Donuts now featuring a behind-the-scenes look from a culinary point-of-view.

Nutritional calculators: The diner's guide to healthy eating

by Kim Williams — Reporter, NetWorld Alliance

Restaurants are embracing consumers' demand to know more.

Tasti D-Lite SNAPs into social media loyalty program

by Alicia Kelso — Editor, QSRWeb.com

New platform offers effortless customer incentives through automatic check-ins.

Burger King revamps marketing plans

by Alicia Kelso — Editor, QSRWeb.com

Quick-service chain burger giant wants to broaden its consumer focus beyond the 18-to-35-year-old male.

Tim Hortons brews up responsibility report, preps for price hikes

by Alicia Kelso — Editor, QSRWeb.com

Some Canadian units have posted signs warning of impending price hikes, anticipated to be 7 cents for a large coffee.

Commentary: Protect sensitive data by improving document management practices

As fraud-related incidents increase within the restaurant industry, secure practices limit risk and improve operational efficiencies.

Let’s twist again: Pretzels make a comeback

by Alicia Kelso — Editor, QSRWeb.com

Cost, portability and versatility are all contributing to what many are calling a trend.

16 Handles embarks upon East Coast expansion

by Alicia Kelso — Editor, QSRWeb.com

Manhattan-based frozen yogurt concept 16 Handles, which began franchising in August 2010, is set to open five new East Coast stores this spring. Expansion…

The Domino’s Effect: Honest feedback yielding honest advertising

by Alicia Kelso — Editor, QSRWeb.com

Some level of company candor is necessary in the days of social media.  

Roy Rogers mounts comeback, returns to franchising

Chain rebounds by returning to original mantra of service, sanitation and food quality.  

Digital menu boards: Poised for U.S. growth

by Valerie Killifer — senior editor, NetWorld Alliance

While the rollouts of digital menu boards are taking international markets by storm, implementation is slow but steady in the U.S.

Bojangles’ continues remodeling program as sale looms

by Alicia Kelso — Editor, QSRWeb.com

Reimaging effort that began years ago focuses on energy-efficient components and modern design elements.

Pizza Patrón expanding QSP model

by Alicia Kelso — Editor, QSRWeb.com

Chain preps for throwback 25th anniversary promotion.  

Kiosks order up quick-service

Studies show the quick-service restaurant industry is finally embracing kiosks.