Dunkin' Donuts kicks off Alzheimer's Association campaign

September 14, 2012

For the fourth consecutive year, Dunkin' Donuts and the Alzheimer's Association Massachusetts/New Hampshire Chapter will partner for the "Purple with a…

How Plink works: A Q&A with CEO Peter Vogel

At this year's Retail Customer Experience Executive Summit, attendees got to spend some time with Peter Vogel, CEO of Plink, a platform that allows shoppers…

Krispy Kreme hosting Talk Like a Pirate Day giveaway

September 12, 2012

Krispy Kreme is celebrating the annual Talk Like a Pirate Day, Sept. 19, with a doughnut giveaway. On that Wednesday, any guest who visits a Krispy Kreme…

New Burger King website includes guest Q&A section

September 12, 2012

The Burger King system in Latin America and the Caribbean has launched a new, region-wide, unified website. For the first time, every country across the region…

Record number of restaurants join No Kid Hungry campaign

September 12, 2012

Share Our Strength's Dine Out for No Kid Hungry, a week-long fundraiser to help end childhood hunger in the U.S., will be held at participating restaurants…

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

Subway President's Award recipient recognized for several initiatives

September 7, 2012

The Subway restaurant chain has named Hamed Al-Naqeeb of London as the recipient of its 2012 President's Award. Al-Naqeeb was presented the award by Subway…

Sonic tests gas pump ordering kiosks

September 7, 2012

Sonic Drive-In is testing a concept in Texas that adds both speed and convenience for its customers.

How one QSR maintains a low employee turnover rate

by Alicia Kelso — Editor, QSRWeb.com

Lion's Choice president discusses company's competitive benefits and strong culture.

Commentary: How to build customer demand counter-intuitively

By limiting capacity, while maintaining good quality and service, operators can assure that demand remains high.

Top social media impressions include Starbucks, Burger King, McDonald's

September 6, 2012

PQ Media, a media research and analytics firm, and uberVU, a social marketing platform for real-time end-to-end social media audience measurement, have…

White Castle offering Grandparents Day promotion

September 5, 2012

To celebrate National Grandparents Day Sept. 9, White Castle will offer the first 100 grandparents and grandchildren a vintage-inspired White Castle "I Heart…

Gold Star Chili hosts Cincinnati Bengals promotions

September 5, 2012

Gold Star Chili, the "Official Chili of the Cincinnati Bengals," is kicking off the football season with a special promotion running at all 95 units in the…

Tim Hortons kicks off football season with tailgate sweepstakes

September 4, 2012

Tim Hortons Cafe & Shop is kicking off football season by giving away 80 Napoleon Gourmet Grills during its Tims Tailgate sweepstakes on Facebook and at…

McDonald's India plans to open vegetarian outlets

September 4, 2012

In 2013, McDonald's is planning to open its first vegetarian outlet in the hills near the Vaishno Devi, a holy Hindu temple in Jammu & Kashmir, India.

Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

Krystal's mobile restaurant to support hurricane first responders

August 30, 2012

The Krystal Crave Cruiser is headed to Gulfport, Miss., to support first responders as they begin clean up efforts from Hurricane Isaac. This mobile restaurant…

Burger King promotes smoothies during Labor Day weekend

August 30, 2012

To help celebrate the Labor Day holiday weekend, Burger King Restaurants will offer the brand's new Real Fruit Smoothies for $1 from Aug. 31 to Sept. 3.