How one QSR maintains a low employee turnover rate

by Alicia Kelso — Editor, QSRWeb.com

Lion's Choice president discusses company's competitive benefits and strong culture.

Commentary: How to build customer demand counter-intuitively

By limiting capacity, while maintaining good quality and service, operators can assure that demand remains high.

Top social media impressions include Starbucks, Burger King, McDonald's

September 6, 2012

PQ Media, a media research and analytics firm, and uberVU, a social marketing platform for real-time end-to-end social media audience measurement, have…

White Castle offering Grandparents Day promotion

September 5, 2012

To celebrate National Grandparents Day Sept. 9, White Castle will offer the first 100 grandparents and grandchildren a vintage-inspired White Castle "I Heart…

Gold Star Chili hosts Cincinnati Bengals promotions

September 5, 2012

Gold Star Chili, the "Official Chili of the Cincinnati Bengals," is kicking off the football season with a special promotion running at all 95 units in the…

Tim Hortons kicks off football season with tailgate sweepstakes

September 4, 2012

Tim Hortons Cafe & Shop is kicking off football season by giving away 80 Napoleon Gourmet Grills during its Tims Tailgate sweepstakes on Facebook and at…

McDonald's India plans to open vegetarian outlets

September 4, 2012

In 2013, McDonald's is planning to open its first vegetarian outlet in the hills near the Vaishno Devi, a holy Hindu temple in Jammu & Kashmir, India.

Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

Krystal's mobile restaurant to support hurricane first responders

August 30, 2012

The Krystal Crave Cruiser is headed to Gulfport, Miss., to support first responders as they begin clean up efforts from Hurricane Isaac. This mobile restaurant…

Burger King promotes smoothies during Labor Day weekend

August 30, 2012

To help celebrate the Labor Day holiday weekend, Burger King Restaurants will offer the brand's new Real Fruit Smoothies for $1 from Aug. 31 to Sept. 3.

Sonic celebrates back-to-school season with new menu items

August 30, 2012

Sonic Drive-In is declaring Sept. 4 National Back-to-School Day and is offering its entire lineup of breakfast burritos for half price all day. Additionally…

Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

Restaurants take the lead in hunger crisis aid

by Alicia Kelso — Editor, QSRWeb.com

A new report shows that one in five Americans don't know how they'll afford their next meal.

Arby's launches new turkey roasters sandwiches

August 29, 2012

Arby's has introduced turkey roasters, sandwiches that feature oven-roasted turkey that is thinly sliced every day.

Tasti D-Lite hosts promotions for 25th birthday

August 29, 2012

Tasti D-Lite is marking its 25th birthday with a limited-edition birthday cake flavor, which will be available Sept. 3-30.

Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…

Time for QSRs to adopt an omnichannel customer engagement strategy

by Christopher Hall — writer, self

Today's selling environment calls for an omnichannel strategy that cuts across digital signage to mobile to online media and is consistent with the in-store…

Culver's enhances website design

August 27, 2012

Culver's has launched a new website at www.culvers.com to better communicate its "Welcome to Delicious" brand story. The centerpiece of the new website is food…