Customer Service / Experience News & Media
White Castle awards Craver Nation winners
August 27, 2012
White Castle's Craver Nation grand prizewinner is William Seaquist of Staten Island, NY. Seaquist will receive free White Castle Sliders for life at his…
read nowCold Stone Creamery hosting 11th annual Make-A-Wish fundraiser
August 27, 2012
Cold Stone Creamery and Make-A-Wish are hosting the 11th Annual World's Largest Ice Cream Social on Sept. 27, the culmination of a month-long fundraising event.
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Foodservice habits of the college Millennial becoming clear
by Alicia Kelso — Editor, QSRWeb.com
Culinary preferences, such as meatless and global cuisines should influence industry for a long time.
read nowDairy Queen offering September Blizzard deal
August 24, 2012
Dairy Queen is kicking off the start of the new school year with a Blizzard deal. Throughout the month of September, participating Dairy Queen and DQ Grill…
read nowWendy's launches nationwide Baconator Challenge tour
August 24, 2012
Wendy's is launching the nationwide Ultimate Baconator Challenge Tour to find bacon's biggest fans.
read nowMcDonald's awards grants to New York Nutrition Network
August 24, 2012
McDonald's New York Tri-State area restaurants announced the recipients of the New York Metro Nutrition Network grants.
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Krispy Kreme aims to create more doughnut occasions
by Alicia Kelso — Editor, QSRWeb.com
Company will also continue to ramp up specialty beverage platform.
read nowKeurig named Harris Poll Brand of the Year
August 23, 2012
Green Mountain Coffee Roasters Inc. has announced that its Keurig branded single cup coffee maker platform has been named "Brand of the Year" in the 201…
read nowCzech McDonald's hosting electric car charging station
August 23, 2012
McDonald's Corp. in the Czech Republic has partnered with power company CEZ to open a charging station for electric cars.
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How to fight for more social media resources in your company
Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.
read nowAllergyEats to debut food allergy conference for restaurateurs
August 21, 2012
AllergyEats will host the inaugural "Food Allergy Conference for Restaurateurs: What Every Restaurant Should Know About Food Allergies To Ensure Safety &…
read nowSeattle's Best taps Facebook fans to pick new coffee drink
August 21, 2012
After traveling the country and reviewing hundreds of recipes, Seattle's Best Coffee and TV Chef Jeff Mauro have found the top six new coffee drink ideas in…
read nowEdible Arrangements recognizes top franchisee partners
August 21, 2012
Edible Arrangements founder and CEO Tariq Farid recognized top performing franchisees at the company's seventh annual International Convention recently in…
read nowRita's Italian Ice deploys mobile loyalty platform
August 21, 2012
Rita's Italian Ice is using Punchh, a social loyalty platform designed exclusively for restaurants, to allow its customers to earn rewards for their purchases…
read nowArby's launches No Kid Hungry fundraising campaign
August 20, 2012
Beginning today through Sept. 30, Arby's restaurants nationwide will collect money for the Arby's Foundation and its mission to end childhood hunger through a…
read nowMcDonald's France testing mobile payments with PayPal
August 20, 2012
McDonald's is currently testing a mobile payments option in France through a partnership with PayPal.
read nowA&W Canada raising funds to fight multiple sclerosis
August 20, 2012
For a fourth consecutive year, the Multiple Sclerosis Society of Canada invites Quebecers to join the fight against MS as part of its annual fundraising and…
read nowBurger King launches 50-cent soft serve promotion
August 20, 2012
To mark the end of summer, Burger King Worldwide is promoting its vanilla soft serve in a cone or cup for 50 cents each for a limited time.
read nowMcDonald's Canada introduces contactless payment
August 17, 2012
McDonald's Canada has begun accepting contactless debit payments at participating restaurants throughout the country, with a wider rollout expected next year.
read nowTaco Cabana hosting flan giveaway
August 17, 2012
Taco Cabana is giving away free flans at participating locations on Aug. 21 from 5-8 p.m.
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