Sonic celebrates back-to-school season with new menu items

August 30, 2012

Sonic Drive-In is declaring Sept. 4 National Back-to-School Day and is offering its entire lineup of breakfast burritos for half price all day. Additionally…

Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

Restaurants take the lead in hunger crisis aid

by Alicia Kelso — Editor, QSRWeb.com

A new report shows that one in five Americans don't know how they'll afford their next meal.

Arby's launches new turkey roasters sandwiches

August 29, 2012

Arby's has introduced turkey roasters, sandwiches that feature oven-roasted turkey that is thinly sliced every day.

Tasti D-Lite hosts promotions for 25th birthday

August 29, 2012

Tasti D-Lite is marking its 25th birthday with a limited-edition birthday cake flavor, which will be available Sept. 3-30.

Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…

Time for QSRs to adopt an omnichannel customer engagement strategy

by Christopher Hall — writer, self

Today's selling environment calls for an omnichannel strategy that cuts across digital signage to mobile to online media and is consistent with the in-store…

Culver's enhances website design

August 27, 2012

Culver's has launched a new website at www.culvers.com to better communicate its "Welcome to Delicious" brand story. The centerpiece of the new website is food…

White Castle awards Craver Nation winners

August 27, 2012

White Castle's Craver Nation grand prizewinner is William Seaquist of Staten Island, NY. Seaquist will receive free White Castle Sliders for life at his…

Cold Stone Creamery hosting 11th annual Make-A-Wish fundraiser

August 27, 2012

Cold Stone Creamery and Make-A-Wish are hosting the 11th Annual World's Largest Ice Cream Social on Sept. 27, the culmination of a month-long fundraising event.

Foodservice habits of the college Millennial becoming clear

by Alicia Kelso — Editor, QSRWeb.com

Culinary preferences, such as meatless and global cuisines should influence industry for a long time.

Dairy Queen offering September Blizzard deal

August 24, 2012

Dairy Queen is kicking off the start of the new school year with a Blizzard deal. Throughout the month of September, participating Dairy Queen and DQ Grill…

Wendy's launches nationwide Baconator Challenge tour

August 24, 2012

Wendy's is launching the nationwide Ultimate Baconator Challenge Tour to find bacon's biggest fans.

McDonald's awards grants to New York Nutrition Network

August 24, 2012

McDonald's New York Tri-State area restaurants announced the recipients of the New York Metro Nutrition Network grants.

Krispy Kreme aims to create more doughnut occasions

by Alicia Kelso — Editor, QSRWeb.com

Company will also continue to ramp up specialty beverage platform.

Keurig named Harris Poll Brand of the Year

August 23, 2012

Green Mountain Coffee Roasters Inc. has announced that its Keurig branded single cup coffee maker platform has been named "Brand of the Year" in the 201…

Czech McDonald's hosting electric car charging station

August 23, 2012

McDonald's Corp. in the Czech Republic has partnered with power company CEZ to open a charging station for electric cars.

How to fight for more social media resources in your company

by

Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.