Customer Service / Experience News & Media
McDonald's Olympic venue traffic doubling projections
August 6, 2012
McDonald's has announced that its flagship restaurant in Olympic Park in London is serving record-breaking crowds. Also, the chain's four restaurants built…
read now
Dunkin's Donuts launches fundraisers to fight cancer
August 6, 2012
For the 20th year, Dunkin' Donuts is supporting the Dana-Farber Cancer Institute and the Jimmy Fund in their global fight against cancer. New England Dunkin…
read now
Podcast: Chick-fil-A just one example of brands becoming more political
by James Bickers — Editor, Networld Alliance
Retail experts weigh in on social media's influence on companies' political transparency.
read nowRita's Italian Ice launches Secret Flavor Facebook contest
August 3, 2012
Rita's Italian Ice has introduced a Secret Flavor Ice and a Secret Flavor Facebook sweepstakes at outlets across the country. Beginning today and running…
read nowGood Times promoting tourism in wildfire-affected Colorado
August 2, 2012
Golden, Colo.-based Good Times Restaurants Inc. has partnered with Cheyenne Mountain Zoo and other Colorado Springs, Colo.-area attractions to promote the…
read nowNearly 90 percent of chain restaurants listed on Foursquare
August 2, 2012
Restaurant Sciences, a provider of restaurant industry information and analytics, released Foursquare statistics from its Restaurant Internet Marketing Study…
read nowWendy's names Wi-Fi service provider
August 2, 2012
Boingo Wireless Inc. has announced that it has been selected by The Wendy's Company to manage and operate Wi-Fi services at participating Wendy's company…
read nowOnline-To-offline loyalty program closes $3M Series A investment round
August 1, 2012
Plink, an online-to-offline loyalty program that rewards members for dining and shopping, has closed a $3 million Series A round of funding from Grotech…
read nowChick-fil-A 'Appreciation Day' yields big turnouts, some protests
August 1, 2012
Chick-fil-A's "Appreciation Day," the brainchild of former presidential candidate and television talk show host Mike Huckabee, is well underway today.
read nowTaco Bell announces Feed the Beat musicians
August 1, 2012
Taco Bell has announced its 2012 Feed the Beat roster, which includes 100 up-and-coming musicians from across the U.S. who will receive $500 in Taco Bell gift…
read nowGlobal Franchise Group partners with Leukemia and Lymphoma Society
August 1, 2012
Global Franchise Group, parent company of Great American Cookies, Marble Slab Creamery, MaggieMoo's Ice Cream & Treatery and Pretzelmaker, has announced a…
read now
Vending innovations pose threat to QSR segment
by Alicia Kelso — Editor, QSRWeb.com
Tech advances help machines evolve from candy-filled office staples to fresh pizza providers.
read nowMcDonald's sends young athletes to London Olympics
July 31, 2012
As part of its new Champions of Play program, McDonald's has sent young athletes from around the world to the 2012 London Olympic Games, where they will have…
read nowNPD: Consumer interest in smaller portions, customization lead to combo meal declines
July 30, 2012
Combo meals are down by about 1 billion servings since 2007, according to market research firm The NPD Group. A recently released NPD foodservice market…
read nowArby's kicks off mobile-based sweepstakes
July 30, 2012
Arby's Restaurant Group Inc. has kicked off its "Snap and Rock" sweepstakes where every player is a winner. Prizes include free food, Pepsi gear and music…
read nowRita's Italian Ice raises $388K for children's cancer research
July 27, 2012
Rita's Italian Ice announced that it raised $388,237 following the June conclusion of the company's nationwide annual Paper Lemon Fundraising campaign and…
read nowAuntie Anne's testing mobile ads with real-time redemption
July 26, 2012
Auntie Anne's Pretzels is partnering with The Coca-Cola Company, Millennial Media and Sparkfly Inc. to pilot a mobile advertising campaign that will offer…
read nowSingapore In-N-Out pop-up stand sells out in 5 minutes
July 26, 2012
In-N-Out Burger's cult following has extended well beyond U.S. borders. The chain's pop-up stand in Singapore sold out of burgers within five minutes of making…
read nowArizona McDonald's to host backpack giveaway for schoolchildren
July 24, 2012
McDonald's restaurants throughout greater Phoenix and northern Arizona will host Backpack Saturday at 8 a.m. July 28. During the event, 20,000 backpacks will…
read nowMcDonald's new menu platform spotlights lower-calorie offerings
July 23, 2012
McDonald's USA is introducing this week its "Favorites Under 400 Calories" – a new menu platform featuring existing food and beverage choices at restaurants…
read nowSubscribe
Get the latest news and resources from QSR Web.
Recent Posts
