Showing guests something extra ignites loyalty

Operators who take the time, once the basics are being flawlessly executed, to bring in elements of showcasing their food to their captive audience guests will…

Bistro offerings complement hospital's mission of health and wellness

by Betsy Craig — pres, menutrinfo.com

The Colorado Center's mission is to promote health and prevent disease by reducing obesity and the rates of weight-related chronic diseases, and this new…

Healthful, flavorful meals top trends at QSRs, fast casuals

April 9, 2012

As diners become more sophisticated in their tastes and desire for flavorful, healthful foods, quick-service and fast casual operators are plating up…

RewardMe webinar to focus on driving consumer behavior

April 5, 2012

RewardMe and FastCasual.com are hosting the webinar, "How to use BIG DATA to influence customer behavior," on April 19 at 2 p.m.

Dine Out for No Kid Hungry raises $2.4 million

April 4, 2012

Share Our Strength’s Dine Out For No Kid Hungry has announced that restaurants across the country and their customers raised nearly $2.4 million last year in…

5 ways mobile-based loyalty programs will grow your business

Mobile-based loyalty programs allow you to connect with your customers anytime through text messaging so you can send instant incentives, which can stimulate…

Three things you need to know about Facebook Timeline for brands

by Lisa DiVirgilio

The new layout allows brands to interact privately with customers and stay updated on page data.

AOpen powering digital menu boards in Moscow Wendy's

April 3, 2012

AOpen Inc. recently announced that its digital signage media players are powering digital menu boards and entertainment signage in Moscow Wendy's restaurants.

McDonald's UK partners with free WiFi provider

April 2, 2012

O2 has announced that it has secured a new five-year deal to provide the free wireless Internet available in McDonald's 1,200 restaurants in the United…

Burger King launches biggest marketing, menu initiatives ever

by Alicia Kelso — Editor, QSRWeb.com

New website, menu boards, uniforms and packaging have also been introduced.

Subway promotes breakfast menu with BOGO deal

March 30, 2012

Two years after taking its breakfast menu national, Subway is stepping up its morning daypart promotions with a buy-one-get-one-free deal throughout April.

NY McDonald's restaurants launch grassroots nutrition initiative

March 29, 2012

McDonald's New York Tri-State area restaurants launched the McDonald's New York Metro Nutrition Network, a new community outreach initiative to provide funds…

NRA honored for Kids LiveWell

March 28, 2012

The National Restaurant Association has earned the 2012 ASAE Gold Circle Award for its media relations campaign launching the groundbreaking Kids LiveWell…

Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…

Subway named as a consumer favorite for 8th year

March 27, 2012

The 2012 Harris Poll EquiTrend (EQ) study has been released, recognizing brands across industries that are identified by consumers as superior.

Arby's joins Facebook loyalty program

March 27, 2012

Plink, a Facebook Credits-based loyalty program that rewards members for dining and making purchases at their favorite restaurants and stores, has announced a…

Social media: A necessary evil?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Market Force just completed a consumer study of social media usage. Not surprisingly, every year we've looked at usage we've seen the numbers going up. About…

KFC doubling delivery service in South Africa

March 26, 2012

More South Africans will have access to KFC via delivery by the end of this year, as the company has announced it is doubling its service there.

McDonald's coffee focus of two new lawsuits

March 26, 2012

Yet again, McDonald's is defending its hot coffee in court – this time as part of two new lawsuits brought forth by customers claiming they experienced burns…

McDonald's CEO Jim Skinner to retire; COO Don Thompson to succeed

by Alicia Kelso — Editor, QSRWeb.com

Skinner was an architect of chain’s Plan to Win strategy, which included reimaged restaurants and a broader menu.