Why that digital ordering app isn't profitable: part 1 of 2

Restaurateurs must ensure that online ordering helps both the customer and the brand, in terms of profitability and the following will give you some actions to…

Church's brings in pros to align national, global brands

September 15, 2017

Church's Chicken and its international sister brand, Texas Chicken, has engaged Ceso & Clear as its global brand positioning and experience agency to set a…

7-Eleven launches fresh meals to compete with QSRs

7-Eleven is aiming squarely at the restaurant industry with a line of prepared foods to go in its sprawling network of northern Texas stores. Even the news…

White Castle’s 'Crave Mobiles' racking up more miles

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

White Castle food trucks have allowed the company to extend its presence in markets that aren't as well served by its brick and mortar restaurants, helping to…

Toast, Olo bring combined service to restaurants

September 8, 2017

Toast and Olo have joined forces to offer a restaurant solution that promises to optimize not only the efficiency of ordering, payment and delivery, but…

South Philly QSR sends 'a certain unnamed chicken brand' a message

by S.A. Whitehead — Food Editor, Net World Media Group

Confidently cocky QSR South Philly Cheesesteaks & Fries said today that its crispy chicken sandwich — now formerly known as the Chick Philly — will indeed…

Kentucky Fried Chicken taps Ray Liotta to play Colonel Sanders

September 7, 2017

In keeping with the brand's rotating cast of unexpected celebrities portraying iconic founder Colonel Harland Sanders, Kentucky Fried Chicken has tapped actor…

Jimboy's spells 'hero' T-A-C-O

September 6, 2017

This month,  Jimboy’s Tacos launched a four-week initiative, Taco for a Hero, that puts a free beef or bean Taco in the hands of military personnel and first…

Dunkin' Donuts 'nets' renowned marketer for CMO job

September 5, 2017

The marketing guru behind McDonald's iconic "Nothing But Net" spots with Larry Bird and Michael Jordan has landed at Dunkin' Donuts as the chain's new U.S.

Shake-makin' Steak 'n Shake gets 'cereal' about breakfast

August 31, 2017

Breakfast has become so big for QSRs that even storied milkshake-making brand Steak 'n Shake has built a new menu item around a breakfast milkshake made with…

Playing chicken: Church's giveth and Chick-fil-A taketh away

by S.A. Whitehead — Food Editor, Net World Media Group

On the heels of Chick-fil-A's announcement that its much beloved chicken salad sandwich will be dropped from the menu nationally on Sept. 30, competitor…

Bless Wendy's little oxymoronic heart for new 'giant junior' burger

by S.A. Whitehead — Food Editor, Net World Media Group

It had to happen. In this day of "fake news" and "alternate facts," we all just kind of knew restaurant chains would not be far behind. Alas, this week…

Onosys signs Krystal, Captain D's, and Giordano's to digital ordering deals

August 29, 2017

Onosys, a custom digital ordering provider, has announced three new restaurant chains have agreed to use its system for mobile and online ordering.  

QSRs ask 'Would you like to play a game?'

August 28, 2017

Two QSR brands are launching games just as kids start cracking the books again in the new school year. Recent options include a new mobile-optimized…

Restaurant food supplier links with NCR for cloud POS services

August 24, 2017

NCR Corp. and Performance Food Group Co. have entered into a strategic referral relationship to bring NCR Silver, a cloud-based point-of-sale product, to more…

Fazoli's 'Comeback Kid' shares turnaround story at London summit

by S.A. Whitehead — Food Editor, Net World Media Group

"It was ugly," Fazoli's President and CEO Carl Howard exclaimed as he detailed the state of the chain when he arrived to lead it nine years ago. "I mean…

Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

Study shows 'anytime eaters' here to stay: Are you ready?

The anytime eater is upon us and many chains have found that feeding "the new normal" requires a shift away from traditional meal packaging, both in portion…

French fry favoritism alive and well in US fast food race

by Josh Anish — Head of Content, Quantifind

A 15-brand comparison of customer buzz about QSR french fries leads to one solid winner for category favorite.

Partnership between 2 vendors leads to all-in-one mobile ordering and loyalty platform

August 10, 2017

Restaurants and retailers now have access to one solution that offers mobile and online ordering with loyalty capabilities thanks to a partnership between…