Tim Hortons rolling out specialty coffee line

by Alicia Kelso — Editor, QSRWeb.com

The lattes will eventually be available at nearly 3,000 locations in Canada and the U.S.

Cause marketing is good for business

by Alicia Kelso — Editor, QSRWeb.com

Does your fundraising campaign resonate with your guests?

NRA recaps recent victories at FCES 2011

by James Bickers

Nutrition, menu labeling, marketing to kids are areas in which the foodservice industry has gained ground.

Restaurants embracing demand for scratch cooking

Despite increased need for skilled labor and equipment, adding pure and real ingredients is worth it.

Subway continues commitment to Eco Restaurant model

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain now has 14 green units open, with more on the way.

Order hear: Culver's adds more accessible drive-thrus

by Alicia Kelso — Editor, QSRWeb.com

About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.

Study: QSR Hispanic advertising up in 2010

by Alicia Kelso — Editor, QSRWeb.com

The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…

Whataburger's new campaign shows customer perspective

by Alicia Kelso — Editor, QSRWeb.com

Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

Getting an ROI out of true sustainability

by Alicia Kelso — Editor, QSRWeb.com

Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.

Restaurants integrating Facebook ordering platform

by Alicia Kelso — Editor, QSRWeb.com

ONOSYS launches fully integrated application to supplement primary websites.

Coffee chains ramp up cup recycling efforts

by Alicia Kelso — Editor, QSRWeb.com

Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.

Foodservice Social Media: Learn, talk, advocate, support and innovate

by Valerie Killifer — senior editor, NetWorld Alliance

To implement a successful social media strategy, foodservice operators need to invest in their customers and their strategy.

Partnership puts food safety in spotlight

by Alicia Kelso — Editor, QSRWeb.com

National Restaurant Association joins SCA to promote training and hygiene in September and beyond. 

Wendy's testing store designs that 'push the envelope'

by Alicia Kelso — Editor, QSRWeb.com

42-year-old company's four modern prototypes focus on food, heritage.

QSRs roll out fall LTOs, promotions

by Alicia Kelso — Editor, QSRWeb.com

Autumn flavors pushed into spotlight; football-themed promotions generate guest excitement.

Watch and learn: More restaurants monitoring social media activity

by Alicia Kelso — Editor, QSRWeb.com

Customers are following and posting about brands more than ever, and they're expecting real-time responses.

It is easy, being green: Tips to make a restaurant eco-friendlier

Customers not only prefer restaurants that embrace eco-friendly elements, they're also starting to expect such efforts.

Marble Slab and MaggieMoo's combined into one concept

by Alicia Kelso — Editor, QSRWeb.com

Marble Slab Creamery and MaggieMoo's Ice Cream and Treatery are being combined into one concept. The new model will remain under the Marble Slab Creamery name…