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Operations Features

Snack attack: Changing lifestyles present sales opportunities

by Alicia Kelso — Editor, QSRWeb.com

Chains are embracing smaller portioned items in post-lunch space.

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EVOS co-founder discusses being healthy before it was trendy

by Alicia Kelso — Editor, QSRWeb.com

Burger joint eyeing expansion through nontraditional units.

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Subway expands gluten-free test

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain slowly adapting to operational challenges involved in adding gluten-free items.

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Employees are only as good as their leaders

Retail Customer Experience Summit panelists discuss how to attract and develop valuable employees.  

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QSRs catching on to benefits of biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

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Commentary: Focus on profit generation rather than revenues

Driving competitors out of the market using low prices doesn't always work.

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Foodservice social media conference FSMU runs Early Bird Special

by Valerie Killifer — senior editor, NetWorld Alliance

The Foodservice Social Media Universe, set for Sept. 18-20 in San Francisco, is offering $100 off the registration rate of $695 for people who register by Aug.

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Dunkin’ Brands reports Q2 earnings; launches K-cups

by Alicia Kelso — Editor, QSRWeb.com

Dunkin' Donuts' beats coffee rival Starbucks in nationwide rollout of K-Cups.

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Will restaurants add Google+ to crowded social media plates?

by Alicia Kelso — Editor, QSRWeb.com

The fastest growing social media network ever is currently in beta phase for businesses.

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Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

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McDonald's Happy Meals slim down

by Alicia Kelso — Editor, QSRWeb.com

Changes reduce calorie count by 20 percent.

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Righting the ship: With Captain D’s new leadership team in place, focus shifts

by Alicia Kelso — Editor, QSRWeb.com

CEO Phil Greifeld discusses plans for new equipment, products, branding and design.

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Investors are lovin’ it: McDonald’s Q2 net income up 15%

by Alicia Kelso — Editor, QSRWeb.com

Europe, McCafe offerings boost company's results.

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New concept matches franchisees to lenders

by Alicia Kelso — Editor, QSRWeb.com

Boefly has attracted many big-name chains as they seek various funding options for growth.

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McDonald’s 2012 Olympic plans include its largest unit in the world

by Alicia Kelso — Editor, QSRWeb.com

Details announced today about chain's new program to encourage children's nutrition and activity.

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Is online ordering a good fit for QSR?

by Alicia Kelso — Editor, QSRWeb.com

The technology is working in the pizza space, but would it work for a Quarter Pounder?

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NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

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Baskin-Robbins unveils new international design

by Alicia Kelso — Editor, QSRWeb.com

New elements include LCD menu screens, lounge-style seating and new dessert display cases.

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Menu labeling doesn't have to be difficult (video)

PizzaMarketPlace Editor Cherryh Butler interviews Betsy Craig, owner of MenuTrinFo, about the importance of menu labeling.

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Pop life: Doc Popcorn embarks upon aggressive expansion

by Alicia Kelso — Editor, QSRWeb.com

The kettle corn concept now has almost 30 units and more than 100 in development.

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