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Operations Features

Pizza Executive Summit: 'It's hip to be Foursquare'

Social media was a hot topic this week at the Pizza Executive Summit in Chicago, where operators heard from a variety of professionals who use it to help grow…

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Pizza Executive Summit: Growing your business with the 'Power of One'

Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a…

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USDA: Why food commodity prices are rising

by Alicia Kelso — Editor, QSRWeb.com

Department's Economic Research Service report takes a look at reasons behind recent spikes.

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Pizza Executive Summit: NRA VP gives 'The Washington Report'

Scott DeFife gives attendees an update on regulatory issues that could affect their businesses.  

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Profile: Subway’s original employee now a multi-unit operator

by Alicia Kelso — Editor, QSRWeb.com

Dick Pilchen created the chain's logo and color scheme, as well as many unusual marketing campaigns.

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Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

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Edible Arrangements launches ‘To Go’ concept

by Alicia Kelso — Editor, QSRWeb.com

The new concept's quick-fix menu items, as well as high foot-traffic locations, fit into the competitive QSR space.

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California law requires safety training for foodservice employees

Deadline for the state's 900,000 employees to be in compliance is July 1.

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Green coffee: What's driving the increase?

by Valerie Killifer — Editor, FastCasual.com

The recent increase in green coffee has its roots in many factors. Here's a look at a few reasons why.

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Commentary: Pizza Hut one of many chains helping with post-disaster efforts

Employee provides firsthand account of team's experience following the Joplin tornado, which included giving away more than 7,800 pizzas.

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What makes a good customer experience?

by Kim Williams — Reporter, NetWorld Alliance

Table visits, secret shopper standards and over-familiarity are troublesome areas.

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NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

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NRA 2011: Food safety legislation on the horizon

by Alicia Kelso — Editor, QSRWeb.com

New regulations on imports, locally-grown produce go into effect beginning in 2012.

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Subway Café provides a different franchising option

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain's concept continues slow expansion and testing.

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NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

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Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

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Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

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New concept launch: From ideation to franchising

by Alicia Kelso — Editor, QSRWeb.com

Fledgling concept creators discuss challenges, offer tips in starting a restaurant business from scratch.

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Dine Out for No Kid Hungry sets ambitious goals

by Kim Williams — Reporter, NetWorld Alliance

Cause-marketing programs provide restaurants with redemption rate incentives.

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