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Operations Features

CIT podcast touts restaurant-capital rebound

by Alicia Kelso — Editor, QSRWeb.com

After a few years of conservatism, capital is slowly becoming more accessible for restaurant-industry operators.  

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Roy Rogers mounts comeback, returns to franchising

Chain rebounds by returning to original mantra of service, sanitation and food quality.  

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Bojangles’ continues remodeling program as sale looms

by Alicia Kelso — Editor, QSRWeb.com

Reimaging effort that began years ago focuses on energy-efficient components and modern design elements.

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Falfurrias, Bojangles' ready for amicable split

by Alicia Kelso — Editor, QSRWeb.com

Charlotte, N.C.-based company has owned restaurant chain since 2007.

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Pizza Patrón expanding QSP model

by Alicia Kelso — Editor, QSRWeb.com

Chain preps for throwback 25th anniversary promotion.  

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Villa Enterprises sticks to family tradition

by Alicia Kelso — Editor, QSRWeb.com

Company's 47 years of slow, meticulous growth has yielded financial strength, brand innovation and a diverse portfolio.  

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QSRs sweeten things up for Valentine's Day

by Alicia Kelso — Editor, QSRWeb.com

The NRA predicts 70 million American diners will mark the occasion.

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Panda Express on expansion fast track

by Valerie Killifer — Editor, FastCasual.com

The Asian restaurant chain plans to grow 70 percent throughout the next five years.

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Restaurant social media experts for hire

by Alicia Kelso — Editor, QSRWeb.com

Many companies are still outsourcing their social media needs versus adding to staff.

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2011 provides optimism for restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

Trends will surround healthy, sustainable, local, social and technological components.  

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Taco Bell fights back with transparency

by Alicia Kelso — Editor, QSRWeb.com

Damage control methods have changed significantly with the advent of social media.

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Checkers/Rally’s unveils new digital campaigns

by Alicia Kelso — Editor, QSRWeb.com

Checkers Drive-In Restaurants Inc. has launched a robust digital campaign that includes new websites for both its Checkers and Rally’s brands, a mobile web…

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BK- No king of coffee, but not the jester

by

With the QSR coffee race well underway, and McDonald's and Dunkin' Donuts jockeying for the top spot, Burger King could be considered a dark horse.

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Culver’s taking a healthful approach

by Alicia Kelso — Editor, QSRWeb.com

QSR chain launches Mindful Choices program to promote nutrition.  

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Lost in translation: Changing AORs isn't always the best answer

by Alicia Kelso — Editor, QSRWeb.com

Many QSRs have recently sought new creative agencies to answer their sales woes.  

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To buy or to build: A very good question

If you're planning to open a restaurant, the option of buying or building each have their own set of pros and cons. Here's what you should consider.

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The meticulous strategy of Checkers

by Alicia Kelso — Editor, QSRWeb.com

Burger chain readies for franchise expansion behind new team of leaders.

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Food safety: Back to the basics

by Alicia Kelso — Editor, QSRWeb.com

So many chains have been the focal point of foodborne illness outbreaks. This summer seemed particularly chaotic, with salmonella cases traced to Taco Bell and…

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