AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Birdcall expands in Phoenix, offers self-serve kiosks

September 26, 2023

Birdcall, a chicken QSR with 13 locations in Colorado, Arizona and Texas that offers self-order kiosks, recently opened a second Arizona location in Phoenix at…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

McDonald's to raise royalty fee for new restaurants

September 25, 2023

McDonald's is raising its royalty fee for franchisees opening new domestic and Canadian restaurants, according to a CNN report.

Bank sues singer Chris Brown for unpaid Popeyes loan

September 25, 2023

Does singer Chris Brown owe millions after securing a loan to buy two Popeyes restaurants? According to a Yahoo Entertainment report, City National Bank is…

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

Redefining QSRs: How PDQ journeyed to superior quality, service

by Mandy Wolf Detwiler — Editor, Connect Media

PDQ - short for People Dedicated to Quality - has 63 traditional units as well as sports arenas and airport locations. The brand is a people-first…

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Great American Cookies, Marble Slab creamery announce March of Dimes partnership

September 21, 2023

Great American Cookies and Marble Slab Creamery have partnered with March of Dimes, a nonprofit fighting for the health of moms and babies. The three companies…

Smalls Sliders reaches 100 units in development

September 21, 2023

Smalls Slider has more than 100 restaurants — called "cans" — under development, according to the press release.

Jack in the Box opens 2nd location with Craved imaging

September 20, 2023

Jack in the Box Inc. has opened its first drive-thru-only location featuring its updated Craved redesign. It is also the second opening this summer in the Salt…

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Andy's Frozen Custard sponsors NASCAR Xfinity Series race for 3rd year

September 15, 2023

Andy's Frozen Custard has announced its third consecutive sponsorship of the NASCAR Xfinity Series race, this year held on Sept. 23 at Texas Motor Speedway.

Why remodeling is a top investment opportunity for restaurants

by Jim Balis — Partner, CapitalSpring

Remodeling is not just about giving a restaurant a fresh coat of paint. It's about rethinking and redefining a brand's physical space to meet the changing…

Leasecake launches Cakebot: Approachable AI for Lease Management

September 14, 2023

Lease management software provider Leascake has launched Cakebot: Approachable AI for Lease Management. Featuring a Lease chatbot and Lease clause…

How to cut costs with delivery

by Bradley Cooper — Editor, Connect Media

Third party delivery got big during COVID-19 but can also cost restaurants a lot. How can restaurants save money?

Krystal offers deal on National Cheeseburger Day

September 13, 2023

Krystal will offer $1 cheese Krystals on National Cheeseburger Day, Sept. 18. The offer can be redeemed via the brand's app or through its website.

How to save money with restaurant leases

by Fast Casual

What aspects of your lease are most important? How can you save money on those details? Read more to find out!

Pizzaiolo shares tips to make dough stand out

by Mandy Wolf Detwiler — Editor, Connect Media

Most dough consists of flour, salt, yeast and water. But it's what you add to your dough that really adds the flavor.

How to motivate franchisees to adhere to standardized processes

September 12, 2023

In the dynamic world of the franchise industry, ensuring that franchise operators adhere to standardized processes is crucial for achieving consistency and…