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Operations News & Media

Odd Burger to open in Waterloo, Ontario

September 21, 2021

Odd Burger will open a Waterloo, Ontario, Canada, location on Sept. 29. The company recently finished construction on the 1,021-square-foot store, according to…

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Andy's Frozen Custard is all about quality and complex simplicity

by Mandy Wolf Detwiler — Editor, Networld Media Group

Andy's Frozen Custard, which operates 100 stores, follows an operational philosophy of 'complex simplicity' and it's proven key to making the brand a standout…

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Many QSR customers not happy with drive-thrus, would welcome automation

September 21, 2021

More than half of Americans, 65%, who visited QSRs in the last six months have had an unpleasant drive-thru experience, according to a Harris Poll survey…

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McDonald's Happy Meals to transition to sustainable plastics, fibers by 2025

September 21, 2021

McDonald's will offer more sustainable Happy Meal toys, according to a CNBC report, and the company pledges to reduce its plastic in Happy Meal toys offers by…

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Subway sales up following historic brand refresh

September 21, 2021

Subway's Eat Fresh Refresh campaign, which featured its biggest menu changes, is also playing a major role in its sales momentum since the start of 2021…

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Global food service industry to reach $4.1T by 2026

September 20, 2021

Amid the COVID-19 crisis, the global market for food service industry, which was $3.5 trillion in 2020, is hit $4.1 trillion by 2026, according to a Global…

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Need to renegotiate your lease? Expert weighs in

The restaurant industry continues to face significant challenges as states and regions continue with restrictions to address the coronavirus pandemic. In…

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How top brands are tackling kitchen design, third-party delivery challenges

by Mandy Wolf Detwiler — Editor, Networld Media Group

Two panel discussions at the recent Restaurant Franchising and Innovation Summit focused on modern kitchen design and third-party delivery services. Experts…

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Smallcakes Cupcakery and Creamery acquired by The Derbyshire Group

September 16, 2021

Smallcakes Cupcakery and Creamery has been acquired by The Derbyshire Group.

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Smokey Bones, Nathan’s Famous execs to discuss ghost kitchens at 1-day virtual event

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for restaurant executives.

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Dunkin’ store only takes kiosk and mobile orders

September 15, 2021

Dunkin' has opened a "Dunkin' Digital" store that only accepts mobile and in-store kiosk orders in Boston, according to a Boston Eater report.

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Burger King most popular drive-thru in U.S.

September 15, 2021

Burger King is the favorite when it comes to the most popular fast food drive-thru in the U.S.

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KFC Foundation donates to 11 non-profits

September 15, 2021

To celebrate Colonel Sanders' birthday, which was Sept. 9, the KFC Foundation granted 11 local non-profit organizations a combined total of $110,000 in…

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Yum China launches balanced diet campaign

September 13, 2021

Yum China is launching a campaign to promote balanced diets by offering customers more fruit and vegetable options. The campaign will affect 6,000 KFC, Pizza…

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Taco Bell testing taco subscription service

September 13, 2021

Taco Bell is testing a Taco Lover's Pass, a taco subscription service that gives users one taco a day for 30 days, exclusively through the Taco Bell app…

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Sweeping vaccine mandates to affect American employers

September 10, 2021

President Joe Biden has directed the Labor Department to mandate employers with more than 100 workers require the COVID-19 vaccine for their employees or…

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DoorDash, Uber, GrubHub sue NYC over fee caps

September 10, 2021

Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.

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JPMorgan buys restaurant review platform

September 10, 2021

JPMorgan Chase is buying The Infatuation, a restaurant review and recommendation platform, according to a CNN Business report.

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2 Panera VIPs keynoting Fast Casual Executive Summit 2021

by Cherryh Cansler — Editor, FastCasual.com

Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when…

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Pilot program to recycle Taco Bell hot sauce packets

September 9, 2021

Taco Bell is launching a nationwide pilot program with TerraCycle to divert as many used sauce packets as possible away from landfills and give them new life…

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