It's not too late to pivot digital

by Hope Neiman — cmo, tillster

When the pandemic struck, many brands had to pivot to digital or get left behind. Hope Neiman, chief marketing officer for Tillster, says it isn't to late to…

Fast casual leaders share hiring, recruitment tips amidst labor shortage

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel of fast casual leaders discussed labor issues in today's restaurant industry at the recent Fast Casual Executive Summit held in Charlotte, North…

Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

How McDonald’s is leading the way helping low vision customers: Don’t miss SSIS!

November 10, 2021

McDonald's has played a pioneering role popularizing self-service kiosks and this past year the fast food giant is upping its game by introducing technology to…

Restaurants face margin contraction, slower M&A in Q1 2022

November 10, 2021

With rising commodity prices, workforce shortages, and the need for higher expenditures to attract labor in a competitive market, the restaurant industry will…

Fast casual leaders share inspirational insight, labor shortage strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Four fast casual leaders offered up insight on overcoming challenges, from dealing with COVID shutdowns to the ongoing labor shortage, at the Fast Casual…

NRA expects health, sustainability on menus in 2022

November 10, 2021

Restaurant customers can expect to see health taking center stage on menus and sustainability continue to be a priority in 2022.

#QSRNEXT | November 9, 2021

Designed with busy schedules in mind, the 30-minute, back-to-back sessions will feature execs in the trenches, who will offer powerful insights on technology…

Presented by QSRweb.com

REEF acquires Dubai-based virtual kitchen company

November 8, 2021

REEF, an operator of delivery kitchens, logistics and proximity hubs in North America, has acquired Dubai-based iKcon Restaurant LLC, marking Reef's first…

How Layne's Chicken Fingers is battling shortages, pandemic impact

by Mandy Wolf Detwiler — Editor, Networld Media Group

Eight-unit Layne's Chicken Fingers felt the chicken shortages earlier this year, but weathered through. Samir Wattar, the company's chief operating officer…

Prevent the Spread of COVID-19 in the Supply Chain

Even a moderate supply chain disruption can have a serious impact on a company’s future. An autonomous screening process can help minimize the risk.

Popeyes in viral Tiktok video shut down permanently

November 5, 2021

The Popeyes Louisiana Kitchen in a viral TikTok video has been closed permanently. The video was filmed by a man allegedly delivering chicken to the closed…

Dine-in traffic remains headwind for U.S. restaurant industry recovery

November 5, 2021

The U.S. restaurant industry continues to recover from last year's steep declines, although not yet back to pre-pandemic levels.

What Today’s Pandemic Trends Mean For The Future Of Multi-Unit Restaurants –– And Beyond

Many of today's rapidly accelerating industry trends were already gathering steam before the pandemic hit. What changes are here to stay, and how do restaurant…

80% of industry professionals lack practical business knowledge

November 4, 2021

Nearly 80% of restaurateurs acknowledge they lack practical business knowledge.

Reducing turnover in turbulent times

The Point-of-Service (POS) system reigns as one of the most useful tools to support employees and reduce turnover.

Presented by SpeedLine Solutions

Restaurant execs talk surviving, thriving through the pandemic

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three restaurant executives discussed how the pandemic affected their business during the Fast Casual Executive Summit in Charlotte, North Carolina.

Vaccine mandate takes effect January 4 for large businesses

November 4, 2021

The Biden administration's vaccine mandates for businesses with more than 100 employees, healthcare workers and federal contractors is set to take effect…

#QSRNext kicking off with QSR State of the Industry

November 1, 2021

#QSRNext, a virtual talk show hosted by QSRWeb and Leasecake, is going live Nov. 9 but will kick off with a pre-show countdown featuring a "QSR State of the…

How your brand image hinges on customer experience

by Lisa van Kesteren — CEO, SeeLevelHX

Restaurants need to examine their current customer experience given today’s environment to determine how to meet consumer expectations while continuing to…