Operations News
McDonald's aims for 'all-green' packaging by 2025
January 16, 2018
Over the next seven years, McDonald's will not only convert all guest-facing packaging to renewable, recycled or certified sources, it will also lean toward a…
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Restaurateurs will see 'immense operational changes' in 2018
January 12, 2018
Operations platform, Fourth, sees what it calls "immense operational changes" happening across the restaurant industry as tech of all kinds is deployed…
read nowDunkin' Brands makes major moves at top to grow at greater speed
January 9, 2018
Dunkin' Donuts has tapped senior vice president of operations Scott Murphy to move into the COO suite, and has brought on veteran industry executive, Rick…
read nowJoint employer standard overruled, NLRB reinstates previous test
December 15, 2017
The National Labor Relations Board made a change Thursday that could affect thousands of restaurant operators nationwide, according to news releases.
read nowNew tool pages customers, tracks wait times and grows to fit chain size
December 6, 2017
Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…
read nowSubway hires former Arby’s exec as VP of global brand management and innovation
December 1, 2017
Subway has hired Len Van Popering as its VP of global brand management and innovation. He will drive the brand's ongoing global transformation through food…
read nowDairy Queen franchisee files Chapter 11, closes 'significant number' of stores
October 31, 2017
Texas-based Dairy Queen franchisee Vasari LLC has filed for Chapter 11 bankruptcy protection and plans to restructure the company, closing a "significant…
read nowParent company of Burger King, Popeyes, Tim Hortons happy with Q3 results
October 26, 2017
Restaurant Brands International Inc., parent company of Burger King, Popeyes and Tim Hortons, released Q3 results today. CEO Daniel Schwartz said the numbers…
read nowHotSchedules launches cloud-based restaurant operating platform
October 25, 2017
HotSchedules, a provider of workforce and back office solutions for the foodservice, retail and hospitality industries, has launched Clarifi, a cloud-based…
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Go green AND go home: Postmates expands emissions-free deliveries
October 4, 2017
Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network PostMates, which has expanded…
read nowCaptain D's promotes veteran employee to director of ops
October 3, 2017
Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…
read nowAfter Hurricane Irma, Krystal brand bounces back in Southeast
September 21, 2017
Krystal, one of many restaurant brands in the Southeast seriously affected by Hurricane Irma last week, has announced that all of its locations in Georgia…
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Study: Higher pay might equal lower restaurant hygiene
September 14, 2017
In the months leading up to wage increases in places like Oregon and elsewhere, we've heard incessant cries that higher wages would lead to higher menu prices…
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White Castle kicks off fashion house partnership with new uniforms
September 6, 2017
New York City-based unisex fashion label Telfar has created the new look for an old QSR brand, launching new White Castle uniforms for 10,000 workers in 400 of…
read nowSmashburger undeterred by In-N-Out's trademark lawsuit
August 30, 2017
Although In-N-Out Burger has filed a lawsuit against Smashburger claiming that the chain's Triple Double Burger infringes on its trademarked "Double Double…
read nowBusiness intelligence platform offers restaurants analytics to influence customer behavior in real time
August 23, 2017
Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…
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The New Economy: It's all about restaurants
August 14, 2017
In Cleveland and New York City, more than a third of the new jobs added since 2015 are food and drink service industry positions, while the entire state of…
read nowNew tool helps small restaurant brands handle big turnover problem
August 11, 2017
Snagajob, the mammoth hourly worker recruiting service and website, has introduced a new tool that helps smaller restaurant business owners recruit, schedule…
read nowOracle Hospitality debuts Data Science Cloud Services
August 1, 2017
Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…
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New way to 'try on' best new bottom line-building restaurant tech
July 25, 2017
POS device provider ParTech has partnered with cloud-based API software developer Omnivore to bridge the gap between restaurants and the tech developers and…
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