Captain D's names COO, 3 others to leadership roles

December 13, 2017

Captain D's has promoted Tim Ward to COO and Andy Castle to company operations vice president. Additionally the company has promoted David Rentschler to…

Church's, Texas Chicken tap former Popeyes execs for development roles

December 12, 2017

Church's and Texas Chicken brands have made a big investment in their development leadership, hiring three one-time Popeyes executives to fill key roles, a…

Bruster's brings on real estate VP

December 12, 2017

With commitments for 30 franchised locations, Bruster's Real Ice Cream has brought on a new vice president of real estate to guide site selection and related…

30-day comment period ticks away on proposed tip-pooling rule change

December 12, 2017

The 30-day comment period is ticking away on a proposed FLSA rule change that would allow employers to pool their minimum wage employees' tips. The Department…

Subway hires former Arby’s exec as VP of global brand management and innovation

December 1, 2017

Subway has hired Len Van Popering as its VP of global brand management and innovation. He will drive the brand's ongoing global transformation through food…

Balance Grill, CoreLife, I Love Bacon execs on innovation that works ... and doesn't

by S.A. Whitehead — Food Editor, Net World Media Group

A panel of restaurant leaders shared some of their best and worst innovations with fellow restaurateurs at the Fast Casual Executive Summit in Nashville.

Free webinar teaches restaurants how to make training literally pay

by S.A. Whitehead — Food Editor, Net World Media Group

Training may be one of the restaurant industry's most overlooked ways to gain a competitive edge. This free webinar explains precisely how your brand can not…

Taco Bell makes 3 major changes to international leadership

November 13, 2017

Taco Bell International has announced that current president Melissa Lora will retire next summer, at which time CFO Liz Williams will step into that key role…

Church's promotes 4 to key leadership roles

November 3, 2017

Church's Chicken is making several changes at the top of the organization, according to a news release.

HotSchedules integrates workplace management platform with POS

October 31, 2017

HotSchedules has integrated its workplace management platform to NCR Aloha's restaurant point of sale solution. Restaurants will be able to use this solution…

Subway names business development chief

October 30, 2017

Subway has promoted Trevor Haynes, previously vice president of operations, to the position of chief business development officer for the 44,000-location…

Subway names new CSR lead

October 27, 2017

Subway restaurants has named John C. Scott as VP of global sustainability and corporate social responsibility, a news release said. He will oversee the global…

Snagajob survey uncovers growing discontent among hourly workers

October 18, 2017

The hourly workforce recruiting site Snagajob released its State of the Hourly Worker report this week.

Restaurant biz down, but not as bad as it looks

October 13, 2017

Ever since Hurricanes Harvey and Irma roared through most of the nation's southern regions, analysts and others have been itching for numbers on the storms…

Pie Five, Pizza Inn exec on why training has evolved

Mary Barker, VP of human resources at Rave Restaurant Group, talks about how the brand handles training.

Subway promotes VP to top tech position

October 11, 2017

Subway has promoted its Marketing Technology Vice President Carissa Ganelli to chief digital officer, a news release said. Ganelli will now lead the brand's…

Employees wandering away? 5 sure-fire actions to take now

To stay successful, you must ensure your employees are happy or they will look elsewhere. So what then, are the driving motivators for employees to change…

High-touch leadership: The silver bullet in a high-tech QSR world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

HR people say predictive analytics work, they just don't have them

October 5, 2017

The predictive analytics firm OutMatch recently surveyed HR professionals about the value of using predictive analytics in hiring employees and then helping…

Krystal proves hurricane response plans help

by S.A. Whitehead — Food Editor, Net World Media Group

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane…