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Technology News & Media

DoorDash launches real-time management tools for restaurants

May 1, 2025

DoorDash is launching a suite of features to help restaurants drive sales, improve efficiency and better serve customers.

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Qu, Cartwheel partner for first-party delivery capabilities

May 1, 2025

Enterprise delivery management platform Cartwheel has partnered with Qu, a unified commerce platform for enterprise restaurants. The collaboration integrates…

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Trend Report: Healthcare Beverage Innovation

Discover how hospitals are rethinking food and beverage service to support staff, patients, and visitors. Explore the rise of automation in healthcare…

Presented by Botrista Inc.

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Olo, Thanx delivering 'hyper-personalized guest engagement'

April 17, 2025

Olo, a restaurant technology provider, and Thanx, a guest engagement and retention platform for restaurants, are partnering to combine guest loyalty data from…

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Qu acquires Fourtop, launches 1st Smart Kitchen platform

April 16, 2025

Unified restaurant commerce platform Qu has acquired Fourtop, an AI-powered restaurant insights platform founded by Darien Bates.

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Qu Redefines Restaurant Operations with Industry-First Smart Kitchen

Breakthrough platform fuses IoT sensors, energy and equipment management, and predictive insights to maximize efficiencies and reduce costs

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Lunchbox offering free order aggregation

April 14, 2025

Lunchbox is providing its clients with free Order Aggregation, which automatically routes third-party platforms like EzCater, DoorDash, Uber Eats and Grubhub…

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Campuses Turn to Automation to Improve Student Life

Dining leaders are turning to platforms like Botrista to cut costs, ease labor demands, and keep up with Gen Z’s thirst for trending drinks like boba. The…

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Upgrade your drink menu without the hassle

Learn how top brands like Jollibee and Yoshinoya elevate their drink menus with Botrista. Join Jarrett Whitlow and Briana Jurado as they share tips on flavors…

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Ovation releases tools to empower restaurants

April 8, 2025

Guest feedback platform Ovation has released two product enhancements designed to help restaurants gain deeper insights and drive real revenue: Long-form…

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Marcos Pizza Joins CloudKitchens - Vallejo Food Pickup to Continue Growth in Colorado

Starting this March in Denver, Colorado, Marco's Pizza + Marcos.com, is preparing to serve its authentic pizza in a new ghost kitchen.

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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The surprising secret to managing rising food prices for QSRs

by Patrick Donovan — Chief Operating Officer, InStride

QSRs facing inflation should prioritize employee training and development as a cost-saving strategy, rather than cutting it, to reduce turnover and improve…

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Papa Johns, Google Cloud team to deliver AI-powered pizza experiences

April 3, 2025

Papa Johns and Google Cloud have entered into an expanded multi-year partnership to revolutionize Papa Johns' order and delivery experience using AI.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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Thanx integrates with Square

March 28, 2025

Loyalty and guest engagement platform Thanx has integrated with Square, which has an ecosystem of commerce solutions. With this launch, Thanx now supports…

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