The Legal Liability of Unmonitored Work Group Chats

There comes a point where the informal chat apps that got your business off the ground become a serious liability, creating legal, HR, and financial risks that…

The $162 Billion Question: Why Restaurant Operators Confuse Activity with Efficiency

This article exposes the $162B efficiency crisis in restaurants, revealing how 4-10% food waste and 144% turnover stem from flawed kitchen design. While 73% of…

Why 2026 is the year of the AI-driven restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

By 2026, AI is expected to transition from an experimental novelty to an operational necessity in the restaurant industry, utilizing "invisible" back-of-house…

QSR Operators Report Staffing Shortages as 70% Cite Unfilled Positions Heading into Busiest Season

Industry Turns to Kitchen Automation as Permanent Solution After Breaking Point Year. As restaurants enter their busiest weeks of the year, 70% of operators…

Your frontline is your superpower. Here’s how to unlock it.

Frontline employees carry your brand every day, yet many feel overlooked and unheard. Learn how empowering them with trust, training, and meaningful feedback…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

Olo partners with Zipline to bring autonomous drone delivery to restaurants

December 9, 2025

Olo Inc., a leading restaurant technology provider, has partnered with Zipline, an autonomous delivery service, to integrate drone delivery capabilities into…

Beyond the slider: White Castle maps out future with tech-forward 'Castle of Tomorrow' prototype

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle has a sleek new prototype called the 'Castle of Tomorrow.' With a focus on tech, the prototype is set to bring White Castle into the future with a…

White Castle opens kiosk in Boston Logan International Airport

December 3, 2025

White Castle has opened an automated kiosk at Boston Logan International Airport, according to a press release.

The future of experience management: 10 trends shaping 2026

Explore the top 10 experience management trends shaping 2026. From practical AI to personalization, each has the potential to help brands build stronger…

50 Funny Work Chat Names for Restaurant Teams

Boost morale with a unique work group chat name! Discover 50+ funny and creative work chat names for your restaurant's kitchen, servers, bar staff, and…

NowSignage completes global rollout of digital menu boards for Little Caesars

November 26, 2025

Little Caesars has teamed with NowSignage, a digital signage software specialist, to roll out digital menu boards in 16 countries in the U.K., according to a…

Lights out, orders up: the competitive edge of locally-run POS systems for QSRs

by Erick Tu — CEO, Founder, BLogic Systems

Locally-run (native) point-of-sale (POS) systems are advocated as a strategic advantage over cloud-based solutions, ensuring uninterrupted service, full…

Taco John's partners with Bikky

November 24, 2025

Taco John's has partnered with Bikky, a customer data platform for multi-unit restaurants, according to a press release.

Flippy Meets NVIDIA Isaac: Accelerated Motion Planning in Robotic Kitchen Assistants

Flippy Fry Station is Miso Robotics’ flagship robotic kitchen assistant, engineered to automate repetitive kitchen tasks like frying items to perfection.

You're Not a Bad Restaurant Manager. You're Just Stuck in the Nagging Cycle.

Great leaders don't chase down tasks; they build systems. Instead of chasing after people in the work chat, it's time to use a work chat app that has built-in…

Founder shares how he went from tacos to tech

by Bradley Cooper — Editor, Connect Media

Come hear El Arroyo founder Ellis Winstanley how he moved to tech at the Founderology Growth Summit.

The Best Work Chat App for Restaurant Owners Who Care About Work-Life Balance

Personal chat apps fuel restaurant staff burnout by blurring work-life boundaries. The solution? A dedicated work chat app where you can silence after-hours…

High Turnover and Dangerous: Why Major Quick Serve Restaurant Chains are Replacing Fry Cooks with an AI Robot

The most dangerous, hard-to-hire for role in the kitchen is the fry station. See how leading QSR brands are changing the narrative surrounding the industries…