Riko's Pizza's unique style sets it apart as brand grows on East Coast

by Mandy Wolf Detwiler — Editor, Connect Media

Riko's Pizza's unique thin-crust pizza sets it apart from the heavy competition on the East Coast. The brand is growing and now has 12 locations.

Papa Johns partners with PAR Technology for POS, OPS transformation

January 13, 2026

Papa Johns has selected PAR Technology Corporation's PAR POS and PAR OPS for its U.S. in-restaurant tech stack, according to a press release.

21 states just raised their minimum wage - and automation demand is surging

California leads the way as 21 states raise their minimum wage in January 2026, forcing restaurant operators to either adapt or face increase financial…

Mini! MGA’s Miniverse shrinks Taco Bell to miniature with Make It Mini Collection

January 9, 2026

Just as fans can customize any delicious item at Taco Bell, MGA's Miniverse Make It Mini Taco Bell collection invites them to do the same in miniature toy…

Creative Realities launches digital drive-thru 2.0

January 9, 2026

Creative Realities, a provider of digital signage, media and adtech solutions, has launched digital drive-thru 2.0, a modular solution aimed at improving…

NCR Voyix unveils AI-powered microservices suite for retail, restaurants

January 7, 2026

NCR Voyix Corp. has launched its next-generation portfolio of microservices-based applications, marking a definitive shift in its software modernization…

Jack in the Box modernizes POS system with Qu

January 7, 2026

Jack in the Box has completed a systemwide rollout of a POS platform across its more than 2,100 restaurants.

Speaker Spotlight: Chris Demery, CTO of Blaze Pizza

Chris Demery, CTO of Blaze Pizza, shares a look at his career, his achievements and industry trends ahead of his appearance at the Restaurant Franchising …

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group

Visibility Is Security: The Compliance Risk of Internal Team Communication

Your biggest security risk isn't external - it's your internal communication. Discover how using personal chat apps for work creates massive compliance risk…

Restaurant industry experts make predictions for 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts predict that the 2026 restaurant landscape will be defined by a "Me-Me-Me Economy," where brands must leverage integrated AI and data-driven…

The Legal Liability of Unmonitored Work Group Chats

There comes a point where the informal chat apps that got your business off the ground become a serious liability, creating legal, HR, and financial risks that…

The $162 Billion Question: Why Restaurant Operators Confuse Activity with Efficiency

This article exposes the $162B efficiency crisis in restaurants, revealing how 4-10% food waste and 144% turnover stem from flawed kitchen design. While 73% of…

Why 2026 is the year of the AI-driven restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

By 2026, AI is expected to transition from an experimental novelty to an operational necessity in the restaurant industry, utilizing "invisible" back-of-house…

QSR Operators Report Staffing Shortages as 70% Cite Unfilled Positions Heading into Busiest Season

Industry Turns to Kitchen Automation as Permanent Solution After Breaking Point Year. As restaurants enter their busiest weeks of the year, 70% of operators…

Your frontline is your superpower. Here’s how to unlock it.

Frontline employees carry your brand every day, yet many feel overlooked and unheard. Learn how empowering them with trust, training, and meaningful feedback…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

Olo partners with Zipline to bring autonomous drone delivery to restaurants

December 9, 2025

Olo Inc., a leading restaurant technology provider, has partnered with Zipline, an autonomous delivery service, to integrate drone delivery capabilities into…